Analyst I, Production

Analyst I, Production is responsible for day to day production operational technical support and configuration of internal EDI applications required for successful clearinghouse production.

• Review for completion of daily systems tasks as required via operational status tools

• Monitors Operational Systems performance for proactive & prevention of issues.

• Reviews Operational SSRs as requested by management for status & resolutions.

• Communicates disposition of issues with payers and partners to management directly as required.

• Review operational systems in a proactive manner to meet operational schedule

• Initiates Payer/Provider industry required testing and monitors results.

• Reviews, performs, and maintains systems changes, content integrity, and confidentiality.

• Assists co-workers/management in maintaining a secure work environment.

• Assist businesses with the collection, organization, and use of computerized data.

• Review/test EDI applications for success criteria prior to installation into the production environment.

• Generate weekly and monthly metric reporting for EDI quality measurements

• Assists Technical teams (EDI/PE/IT) with operational issues resolution.

• Perform scheduled quality checks on systems, reports, and profile information to ensure current standards are met.

• Notification and Escalations of abnormal processing issues to EDI Management

• Acts as a positive role model in all aspects of professional performance.

• Observes safety procedures and personnel policies.

• Other duties as assigned.

• Must have deductive reasoning skills in problem definition, diagnosis, and timely resolution.

• Must be able to interact cordially and productively with co-workers in a team environment.

• Ability to handle multiple tasks effectively.

• Ability to work under pressure and to prioritize.

• Must possess excellent organizational and communication skills.

• Must be able to proficiently speak, read and write in English.

• Must posses excellent writing, presentation and verbal communication skills.

• Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.

• Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.

• Must be able to sit for prolonged periods of time and move around the building and elsewhere occasionally.

• May be required to lift up to 10 lbs. occasionally.

• May occasionally need to travel by car or airplane for travel.

• Implement and act in accordance with the organization's information security policies;
• Protect assets from unauthorized access, disclosure, modification, destruction or interference;
• Execute particular security processes or activities;
• Ensure responsibility is assigned to the individual for actions taken; and
• Report security events or potential events or other security risks to the InfoSec department.

Min/Preferred

Education Level

Description

Minimum

High School or GED

High School diploma or GED required.

Preferred

4 Year / Bachelors Degree

Bachelors in related field preferred.

Minimum Years of Experience

Comments

3

At least 3 years of EDI Healthcare Operational experience or access to operational environment required.

Min/Preferred

Certification

Description

A combination of experience and advanced education may be substituted. Background checks and drug test required.