Release Manager

Are you a Release Manager who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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The Linux/Unix Division Release Manager will participate as a team with senior leaders, team leads, technical SMEs and other release managers to document, track and fulfill the division's Deployments, Releases, and Deliveries.
• The Release manager, while creating their release strategy, must consider all principal tasks: to eliminate any possibility of breaking services, introducing new bugs, cause outages, or presenting conditions that would negatively impact customers or their ability to service veterans. Therefor, the Release Manager must be able to Identify issues or work with teams that identify issues and work with teams to provide and document solutions, and understand/participate in Risk analysis.
• The release manager must have excellent communication skills, written and oral, as they will directly interface with all Linux/Unix Division's customers, all Divisional Managers, team leads, and technical SMEs. Additionally, they will coordinate divisional releases, schedule Linux/Unix Vulnerability Mitigation Strategies, Technical Refreshes and coordination outages, and act as the division's Customer Service Liaison.
• The Release manager, while creating their release strategy, must consider all principal tasks: to eliminate any possibility of breaking services, introducing new bugs, cause outages, or presenting conditions that would negatively impact customers or their ability to service veterans. Therefor, the Release Manager must be able to Identify issues or work with teams that identify issues and work with teams to provide and document solutions, and understand/participate in Risk analysis.
• The Release Manager's schedule may have to flex schedule to match the available time of a planned release event.

• Must have experience in managing individual releases of software, hardware, or other IT system's components.
• Must have experience in coordinating with QA, Development, packaging, and hardware teams.
• Must have experience in documenting releases, risks and in maintaining schedules of planned releases.
• Must have experience in one or more of the following tools: Jira, Monday, ServiceNow, Mural, or any Agile related tool.
• Must have experience in SharePoint and either ITIL/ITSM or Scrum/Kanban.
• Must have experience in establishing a clear process for preparing and planning, building, testing, and deploying a release, both orally and through presentation/documentation/written communication (email, Teams meeting and Chat, Cellular contact via text or calls, etc.).
• Must have experience in building and hosting PowerPoint presentation, virtually or in person and must be able to comprehend and convey complex information

Education:

• Bachelor's degree in Engineering, Computer Science or related scientific/technical discipline and 10+ years' work experience
• Eight (8) years of additional relevant experience may be substituted for education (18 years total)

Clearance:

• The ability to pass a Tier 4S/High Background Investigation

Location:

• Remote, USA
• Friday - Tuesday (3:00 PM - 11:30 PM CST Time)

Pay Range:

• The pay for this position ranges from $51,000 to $63,000
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/