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Corporate Learning Specialist

BlueCross BlueShield of South Carolina
United States, South Carolina, Columbia
Nov 20, 2024
Summary Designs technical onboarding training, staff development courses, refresher trainings, just-in-time trainings, operational updates, and coaching for a diverse audience of employees. Designs and renovates various training programs. May act in a lead role for departmental efforts and as a mentor for new training specialists. Description

Location: Columbia, SC

What You'll Do:

  • Develops and maintains course materials including guides, training records, assessments, and lesson plans. Collects data to measure the desired performance outcomes and make any necessary adjustments to course curriculum. Develops, revises, and reviews training materials.

  • Designs custom content using design principles for traditional, e-learning, and blended training solutions. Ensures course implementation is working as designed.

  • Designs objectives and performance measurements based on training needs analysis. Ensures course implementation is working as desired. Collects data to ensure desired performance outcomes are met.

  • Coaches, mentors, trains, and leads training team in creating and implementing learning modules for on-line, blended, and traditional learning solutions. Provides guidance and mentoring to the trainers related to curriculum development. Leads workgroups and meetings to assess training needs.

  • Oversees new training request. Works closely with support staff and consults with management, subject matter experts, and clients/customers to design effective and efficient training.

  • Serves as the first point of contact for projects related to training design, development, and implementation. Develops new training requests with complete analysis on course of action. Lead various workgroups and meetings to assess training needs.

Required Education:

Bachelor's in a job related field

Degree Equivalency:

4 years job related work experience or Associate's and 2 years job related work experience

Required Work Experience:

5 year's experience in training, instructional system, design, and curriculum management.

Required Skills and Abilities:

Working knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals/groups and the measurement of training effectiveness; communication and dissemination techniques and methods of communication to include written, oral and visual media. Knowledge of human behavior and performance; individual differences in ability, personality and interest; learning and motivation. Select/use training/instructional methods. Capability to adapt to ever-changing business environments and priorities. Ability to work collaboratively and effectively.

Required Software and Tools:

Microsoft Office. Learning Management Systems (LMS).

Preferred Education:

Master's degree in Educational Technology, Instructional Design, English, Journalism, Business Administration, Education, or other related field. or Bachelor's degree in Educational Technology, Instructional Design, English, Journalism, Business Administration, Education or other related field; AND 2 years' of formal training experience.

Preferred Work Experience:

6 years' experience in facilitating training, instructional systems to course development, and curriculum management.

Preferred Skills and Abilities:

Holds a facilitation certification in Development Dimensions International (DDI) or is a Certified Professional in Learning and Performance (CPLP). Has experience teaching both in person and virtually.

Preferred Software and Other Tools:

Related work experience creating course materials in MS PowerPoint and Word.

Work Environment:

Typical office environment. Some travel may be required.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

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