Catering and Conference Service Manager

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

The Catering and Conference Services Manager will be responsible for ensuring activities and functions for booked affairs are in compliance with property policy while maintaining high standards of quality and efficiency. Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives.

Location: Hot Springs, VA

Coordinate all aspects of activities for conference attendees as assigned by the Director of Catering & Convention Services and Conference Services Managers.
• Proactively plan, detail, and execute catering bookings to include weddings and local/social events
• Exceed all individual food & beverage revenue goals.
• Develop an individual plan to exceed revenue goals.
• Coordinate meeting space, audio visual, culinary, beverage, outside rentals/vendors, and all event-related specifics through BEOs and resumes. Upsell to maximize the revenues in each of these areas.
• Work with F&B and Catering teams to create profitable menus.
• Conduct site inspections, planning meetings, conference calls, and pre- and post-event meetings when necessary.
• Serve as the main liaison between the resort and client; proactively ask questions and communicate information where necessary. Take accountability for the group's entire stay at the resort.

• High school diploma or equivalent.
• College degree and related work experience preferred.
• Working knowledge of a hotel or resort.
• 2- 5 years previous experience in the hospitality industry, preferably in catering or conference services.
• Highly developed communication and sales skills.
• Computer literate in Microsoft Word, Excel and able to learn Delphi FDC.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.