Mobility Aide Lead

The Ohio State University Wexner Medical Center is committed to enhancing the quality of the experience provided to our patients. Under the general supervision of the Director of Operations or the manager of the assigned building, with competency development and training by the Manager of Ambulatory Rehabilitation, the Mobility Aide Coordinator is a team member responsible for assisting patients navigating our various Outpatient care centers safely.

The Mobility Aide Lead plans, organizes, manages and evaluate mobility aide activities; plans and develop goals and processes to enhance and improve the operations of the department to support the Medical Centers mission, vision and values; evaluates and identifies achievements and problems in meeting goals; supervises, assists with hiring, training and evaluates the work performance of mobility aide staff; promotes and ensures ongoing collaboration with other departments and areas that relate directly or indirectly to mobility aide operations and services; under the direction of the building leadership, develops, administers the mobility aide schedules; identifies opportunities for improvement in mobility aide processes.

The Mobility Aide staff will work to assist patients requiring transportation or ambulatory assistance within and throughout the assigned building for scheduled appointments. The Mobility Aide will coordinate with all patient care practices, central registration and customer service teams within the assigned building. This position works under the supervision of the Building Manager or Director of Operations over the building.

MINIMUM REQUIRED QUALIFICATIONS
Associate's Degree in Healthcare or a related field. 1 year of relevant experience required. 2-4 years of relevant experience preferred.