Senior Physician Relationship Management Specialist

Job Description

Develops new referral business relationships and builds loyalty to fulfill new business growth goals and objectives. Coordinates the administrative operations of physician and community outreach programs. Provides referrals and follow-up to health care resources in the hospital; promotes related Physician and community programs and services.

Job Responsibility

• Build relationships and serves as a single point of access for community and Physician Partners; provides on-going communication with provider groups to enhance awareness of organization programs, facilities, services and subspecialists to drive business to the organization.
• Supports integration, IPA, referral channel development, sessional, relationship management, interest in employment, and operational obstacles; offers solutions and provides timely follow up.
• Develops Referral Channels through various methods.
• Captures and maintains data to ensure identified concerns are resolved; escalates outstanding and high priority issues, as necessary.
• Identifies prospects for IPA alignment; recruits, performs site assessment, and works collaboratively with IPA team.
• Builds and maintains a living physician relationship management database.
• Provides stakeholders with clean and concise analytics in a timely fashion; gathers and reports market intelligence.
• Identifies issues, referral/business barriers and recommends solutions.
• Maintains knowledge of long/short-term organization strategic plans.
• Identifies and incorporates changes in the healthcare environment to increase referrals; incorporates knowledge of organization strategies when making recommendations.
• Partners in the development of marketing plans and materials.
• Prepares and reports monthly referral statistics; constructs models to evaluate business impact.
• Serves as a resource to team member in providing guidance and recommendations.
• Participates in the promotion of community education programs; develops data driven concepts, solutions and business plans that are aligned with established team goals and objectives.
• Liaises with Community Based and Faith Based Organizations to promote health and wellness in their community, such as community lectures, health screening and health fairs.
• Leverages knowledge of organization aspirations when making recommendations; identifies patterns in data to examine an issue, assesses options and comes to a recommendation.
• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).