Desktop Support Technician

TEKsystems
$16.00 - $18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Bowling Green
Nov 19, 2024
Description: Job Description: TEKsystems is looking for a desktop support technician for one of our clients in Bowling Green, Ohio to come help with their computer replacement project. They have both PCs and MACs in their environment. They are looking for a desktop support resource who has experience working with both PCs and Macs. If they don't have both then PC is preferred over Mac. They would like this individual to have familiarity with doing replacements in the past. They will have their appointments scheduled ahead of time and have to transfer local data to the new device. Some users have special applications outside of the standard image and will have to load individual software from time to time. This individual also needs to have IT Support experience, if there is a slow day on the replacements they will help out with day to day support, ticket backlog, etc. Customer service experience is very important in their environment. Technology nice to haves: -SCCM / JAMF - tools they use to configure computers on campus -TeamDynamix - their ticketing tool -Papercut - printing systems Dates: January 2nd-April 30th 2024. Skills: Desktop Support, Windows 10, Deployment, Hardware, MAC, Windows, IT Support, Technical Support, SCCM, JAMF Additional Skills & Qualifications: Customer Service Communication Skills Professionalism Timeliness Experience Level: Entry Level Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.