CAHFS IT Director - Operations (INFO SYS SUPV 2)

Under general direction from the Chief Information Officer, oversee and participate in the planning, implementation, maintenance, and staffing for all IT Operations related functions at the California Animal Health and Food Safety Laboratory (CAHFS), including the Equine Analytical Chemistry Laboratory (EACL) which serves more than 200 faculty, staff and students. Responsible for security, performance, and availability of the CAHFS infrastructure which underlies the Laboratory Information Management Systems (LIMS) and accounts receivable system, Quality Assurance system, along with interfaces between CAHFS and UC accounting; and local and wide area networks in 4 locations throughout the state of California. This position oversees the team that provides tier-1 and tier-2 desktop support for staff in the Davis location along with primarily remote assistance for branch lab staff.

Apply By Date
12/3/2024 at 11:59pm

Minimum Qualifications
For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.
* Bachelor's degree in Computer Science or related field, or equivalent experience/training and 5 years experience supervising information technology professionals in a production environment.
* Project management experience implementing strategic plans, and executing large scale, complex project(s) with familiarity of project management tools and methods.
* Knowledge and experience of computing systems administration, including operating systems, database systems, file storage and backup systems, directory systems, content management systems, policy creation and maintenance, virtualization, and application implementation, patching and upgrades.
* Knowledge and experience planning and managing physical IT infrastructure, including network topology, protocols and routing, power requirements and backup power supplies, cooling requirements, rack storage, telecommunications equipment and services, along with experience developing infrastructure strategy e.g. planned equipment obsolescence, upgrades, performance improvements, and also long term infrastructure maintenance activities, e.g. warranty, contract and license management, and third-party service agreements.
* Knowledge and experience in system, application and network security best practices, standards, and tools.
* Demonstrated ability to understand customer and service needs and negotiate solutions with a high degree of customer satisfaction. Active listener with proven report writing capability and ability to communicate complex technical concepts with stakeholders at varying technical-skill levels
* Ability to recognize and quantify risks, and offer risk management strategies and options as well as identify key performance indicators, measure service delivery performance and report results

Preferred Qualifications
* PMP or similar certification.
* Experience with a laboratory information management system (LIMS).
* Experience working in a laboratory environment including knowledge of unique technical needs of a laboratory.
* Experience with software development methodologies, including web applications with knowledge of IT trends in software, hardware and communications.
* Experience with programming languages and system configuration and maintenance.

Key Responsibilities
* 40% - Planning
* 40% - Operations
* 20% - Personnel

Department Overview
CAHFS provides California's livestock and poultry industries, and veterinary practitioners who serve them, with a full range of diagnostic laboratory services for disease control, enhancement of animal health management, and protection from diseases common to animal and humans. In meeting this need, the CAHFS also serves as the backbone of California's animal disease warning system through its surveillance programs. CAHFS consists of four branch laboratories currently located in Davis, Turlock, Tulare and San Bernardino. Funding for CAHFS is provided through a contract with the California Department of Food and Agriculture (CDFA) and through revenue generated from user fees. An additional program, the Equine Analytical Chemistry Laboratory, is funded through a contract with the California Horse Racing Board (CHRB) and horse wagering monies and provides full-service drug testing and an equine pharmacology research and program.

POSITION INFORMATION
* Salary or Pay Range: $99400.00/yr. - $196400.00/yr.
* Salary Frequency: Monthly
* Salary Grade: Grade 25
* UC Job Title: INFO SYS SUPV 2
* Number of Positions: 1
* Appointment Type: Staff: Career
* Percentage of Time: 100% Fixed
* Shift Hours: TBD
* Location: Davis, CA
* Union Representation: 99 - Non-Represented (PPSM)
* Benefits Eligible: Yes
* Hybrid/Remote/Onsite: This position is 100% on-site

Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands
* Standing - Occasional Up to 3 Hours
* Walking - Occasional Up to 3 Hours
* Sitting - Frequent 3 to 6 Hours
* Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
* Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
* Bending/Stooping - Occasional Up to 3 Hours
* Squatting/Kneeling - Occasional Up to 3 Hours
* Twisting - Occasional Up to 3 Hours
* Reaching overhead - Occasional Up to 3 Hours
* Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands
* Sustained attention and concentration - Frequent 3 to 6 Hours
* Complex problem solving/reasoning - Occasional Up to 3 Hours
* Ability to organize & prioritize - Frequent 3 to 6 Hours
* Communication skills - Frequent 3 to 6 Hours
* Numerical skills - Occasional Up to 3 Hours
* Constant Interaction - Frequent 3 to 6 Hours
* Customer/Patient Contact - Frequent 3 to 6 Hours
* Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment
* Valid drivers license to travel to CAHFS branch laboratories, conferences, etc. This position may, at times, require the incumbent to be in areas were hazardous materials and/or infectious diseases are present. Specific hazards of the position are but are not limited to rabies, chlamydia (psittacosis, ornithosis) salmonella, cryptosporidia.
* UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements
* This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)

Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere