Patient Assistance Counselor

TEKsystems
$18.00 - $24.00 / hr
United States, Texas, Dallas
Nov 20, 2024
Description: The Patient Assistance Counselor provides support to those patients who are uninsured or underinsured who have limited benefit coverage and or who have high out of pocket prescription and medical expenses which may qualify them into the Patient Assistance Program. The PAC provides high quality customer service to both patient and healthcare providers HCPs for specialty prescription medication provided by the Patient Assistance Program. The PAC will coordinate review of all application documents conduct insurance investigations when applicable assess patients financial information and provide an outcome status to patients and HCPs. Additional Skills & Qualifications: * 5+ years of high volume insurance verification/prior authorizations experience * 5+ years of healthcare call center experience * Experience working with denials/appeals * Ability to work ANY shift between 7am-7pm CST Mon-Fri. * Quiet workspace that is HIPPA compliant (nobody can hear your phone calls or see your computer screen, including family members) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.