Campus Concessions & Catering Supervisor

Payroll Title: CHEF 2

Job Code: 5230

Job Open Date: 11/20/2024

Application Review Begins: 12/10/2024

Department Code (Name): FDCN-Campus Dining

Percentage of Time: 100%

Union Code (Name): 99 - Non-Represented

Employee Class (Appointment Type): 2 - Staff: Career

FLSA Status: Non-exempt

Salary Grade: PSS/17

Hiring/Budgeted Hourly Range: The budgeted salary range that the University reasonably expects to pay for this position is $23.66/hr. - $24.90/hr.

Posting Hourly Range: The full salary range for this position is $23.66/hr. - $25.77/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: Carrillo Dining Commons - 1020

Working Days and Hours: Tuesday - Saturday, 10:00am - 6:30pm, days/hours will vary

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement if applicable: N/A

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement

Housing, Dining & Auxiliary Enterprises houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

Brief Summary of Job Duties

The Campus Concessions & Catering Supervisor is responsible for event preparation and set up, production and supervision of student staff in the Concessions department. Duties also include product ordering, stocking, invoice/billing; supervision and event planning with the Campus Catering department during the academic year and specifically during the summer conference season.

Required Qualifications

Education:

• Bachelor's Degree or equivalent education/experience in restaurant, retail or institutional food service operations. - Required/or equivalent combination of education and experience

Work Experience:

• Minimum 1-3 years supervisory experience. Excellent communication and customer service skills including ability to actively listen and effectively convey information, policy and procedures both orally and in writing.
• Demonstrated ability to organize and manage a variety of events while maintaining a high standard of excellence, including Ability and willingness to prioritize and make necessary adjustments for last minute events. Proven ability to train, schedule and supervise student staff.
• Or equivalent combination of education and experience

Special Conditions of Employment

* Satisfactory conviction history background check

* UCSB is a Tobacco-Free environment

• Ability to lift up to 50 pounds and work standing for up to 8 hours per day.
• Work hours/days may vary

Job Functions and Percentages of Time:

Production - 30%

• Coordinates selection, loading and delivery of food, supplies and equipment to and from site locations.
• Coordinates and oversees food preparation on site.
• Oversees the set-up of the food on-site, including hands-on set-up when needed.
• Stocks cabinets, refrigerators, and bins with supplies to be ready for events. Ensures event area is organized and clean, and that signage is in order. At Concessions events, ensures that sign prices match cash register prices.
• Coordinates the ordering, set up, supervision and security of all bars for catering. Ensures that University alcohol policies are adhered to at all times.
• Ensures that food quality and safety standards are maintained on-site to achieve the highest public health standards and reduce the risk of food-borne illness.
• Supervises the clean up after each event. Makes sure all food and equipment is placed back in the right location.
• Accounts for the cleaning of all event equipment. Checks working order of all event equipment on-site and off. Requests equipment repair work as needed.

Purchasing, Billing, and Cash Handling - 30%

• In conjunction with the Concessions Manager, takes inventories of Campus Concessions and Catering food and non-food supplies.
• Inputs data and generates inventory reports through the FMS software system.
• In conjunction with the Concessions Manager, generates and places food and non-food orders through contracted vendors. Organizes and rotates supplies when deliveries come in.
• Maintains an accurate inventory of concessions event equipment. Purchases small equipment as needed.
• Advises Concessions Manager of changes in inventory item prices.
• In conjunction with the Carrillo Office Assistant and storekeeper, processes all concessions and pantry invoices on a daily basis. Processes all event billing and resolves billing disputes.
• Prepares and distributes Concessions weekly income and expense report according to University procedures and timelines for use in tracking and cost analysis.
• Records and assesses profit and loss data for each event, maintaining accurate records of costs, customer counts and sales figures. Provides timely reporting to the Central Office and Concessions Manager.
• Prepares weekly deposits and cash register receipt documents in accordance with University guidelines. Delivers deposit bags to Central Cashier's office. Ensures that established University guidelines for proper cash handling procedures are followed at all times.

Supervision - 20%

• Works with the Concessions Manager and student managers on determining staffing needs for concessions events.
• Determines scheduling needs based on event booking and schedules Concessions part-time staff accordingly.
• Supervises an on-site crew of up to 5 full-time and 25 student employees.
• Ensures all staff is properly dressed and ready for service when customers arrive.
• Maintains the provision of excellent service and professionalism to all clients and guests at all events. Ensures employees fully understand their contribution and assigned tasks delegated by the student manager/supervisor.
• Works with the Concessions Manager to resolve staffing issues.
• Monitors timecards and reviews labor reports for accuracy. Verifies TMX reports with event staffing reports to ensure accurate time and wage records. Corrects discrepancies.
• Is the onsite manager for Concessions events.

Facilities Upkeep and Maintenance - 15%

• Supervises the cleaning and organization of kitchen, offices, storeroom, freezers and refrigerators associated with Concessions.
• Supervises the cleaning of all event locations including the Event Center booths, food trailers and equipment.
• Generates a daily and weekly cleaning list for cleaning crews.
• Maintains University vehicles. Keeps up with regular maintenance and repairs through Transportation Services. Oversees the interior and exterior cleaning of all vehicles.
• Responsible for security at production and storage facilities, vehicles, food trailers and Event Center booths during and after events.

Other Duties - 5%

• Must serve as an effective team member, with sensitivity to a multicultural work and living environment.
• Facilitates teamwork and a team spirit among all staff and managers within Dining Services.
• Provides support to the Concessions Manager to achieve the goals and mission statement of HDAE.
• Works closely with other departmental managers to effectively achieve the goals and objectives of Dining Services.
• Utilizes various computer programs, including Excel, Word, E-mail, Cbord, Eventmaster, TMA and TMX to schedule, develop training programs, budget, order and prepare costing reports.
• Participates in campus-wide programs for staff development and in organizations such as NACUFS, CRA, CIA and WACUHO.
• Develops, promotes and adheres to safety rules, standards or techniques as an integral part of business.
• Accepts special assignments, job rotation and reassignment as needed within Dining Services.
• Affirms and implements the departmental "Educational Equity Plan" comprised of short- and long-range objectives that reflect a systematic approach to preparing both students and staff for success in a multicultural society.

UC Vaccination Programs Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information:

UC Santa Barbara COVID-19 Information

* University of California Policy on Vaccinations - With Interim Amendments

* Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For more information:

University of California's Affirmative Action Policy

University of California's Anit-Discrimination Policy

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