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Cortona Student Services and Facilities Coordinator

University of Georgia
retirement plan
United States, Georgia, Athens
Nov 21, 2024
Posting Details
Posting Details


Posting Number S12945P
Working Title Cortona Student Services and Facilities Coordinator
Department OGE-UGA Cortona
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ( https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department
The Office of Global Engagement consist of multiple offices offering services for International Initiatives, Global Education and risk management for international travelers, Immigration Services, International Centers Abroad, Intensive English Program, and Finance and Operations.
College/Unit/Department website globalengagement.uga.edu
Posting Type External
Retirement Plan TRS or ORP
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule
Additional Schedule Information
Your supervisor will assist you in making your work schedule.
Advertised Salary $55,000-$58,000 Commensurate with Experience
Posting Date 11/21/2024
Open until filled No
Closing Date 11/27/2024
Proposed Starting Date 01/25/2025
Special Instructions to Applicants
You must be prepared to pass a background check prior to beginning employment.
Must be able to reside in Cortona , Italy for the duration of the assignment.
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Position Information


Classification Title Student Services Professional
FLSA Exempt
FTE 1.00
Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Preference given to candidates demonstating excellent verbal and written skills in both Italian and English and with minimum of two (2) years experience in Student Service and Facilities management.
Position Summary
The Student Services and Facilities Coordinator is a seconded employee that resides year-round in Cortona, Italy and provides administrative oversight and general support to the permanent staff (the Director, Associate Director, and Business Manager), in program planning and implementation, and the maintenance of facilities and studios, while concurrently administering student housing, dining, and support services. The position requires full-time residence in Cortona and frequent evening and weekend work.

This position is a limited 1-year term appointment, expected to end January 25, 2026. The position may be extended beyond the initial term, contingent upon continued funding.
Knowledge, Skills, Abilities and/or Competencies


  • Bilingual Communication: Excellent verbal and written skills in Italian and English.

  • Cultural Experience: Familiar with both Italian and American contexts and cultures.

  • Organizational Skills: Highly organized with strong attention to detail and record-keeping.

  • Independent Worker: Self-starter who can manage projects independently.

  • Multitasking: Capable of handling multiple tasks under stress.

  • Emergency Response: Calm and rational in critical situations.

  • Tech Proficiency: Skilled with Apple computers, Microsoft Office, and Adobe Acrobat; familiarity with Adobe Creative Cloud is a plus.

Physical Demands

  • Able to lift 60 pounds
  • Able to walk the unlevel terrain in Cortona, Italy
  • Sit or stand for long periods of time at a computer
  • Able to hold driving credentials in Italy

Is driving a responsibility of this position? Yes
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? Yes
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities


Duties/Responsibilities
Student Support Services:

  • Monitor first aid stations
  • Assist students with medical issues, and accompany students to appointments
  • Serve as on-call services for student emergencies, communicate with EMTs, and provide necessary documents as needed
  • Assist student's payment of medical bills and file health insurance claims
  • Facilitate student engagement by providing student cultural support by answering questions about Italian culture and offering practical information
  • Coordinate package delivery for students and assist with lost and stolen items
  • Encourage student participation in local activities and organize program activities geared toward student engagement
  • Manage student laundry machines token distribution and student card keys
  • Respond to student requests for assistance, enforce dormitory rules, and manage supply requests for the dormitory and student kitchen
  • Create and distribute restaurant vouchers to students
  • Support students with IT and access issues related to UGA MyID and Adobe Creative Cloud

Percentage of time 40


Duties/Responsibilities
Center Management:

  • Schedule programming and maintain program schedules and calendars for both students and faculty
  • Support programming during crises or emergencies while maintaining confidentiality
  • Support documentation process for art exports
  • Communicate information to participants via email, text, and announcements
  • Manage orientation
  • Manage arrival logistics, and program logistical planning
  • Oversee and maintain excursion schedules and technology
  • Attend and participate in various meetings, including pre-departure, arrival orientation
  • Manage event documentation and manage social media presence
  • Provide support to end-of-semester art exhibitions in Cortona and reunion exhibitions in Athens, GA
  • Design and implement communications, and educate and enforce UGA Cortona international center policies and procedures to faculty and students
  • Support the Director and Associate Director with record-keeping, document creation, translations, and expense accounting
  • Attend meetings, conferences, workshops, and serves on committees as assigned
  • Represents UGA Cortona at community events.

Percentage of time 25


Duties/Responsibilities
Dorm and Dining Management:

  • Train and supervise Center Assistants to ensure effective communication in dormitories, manage daily responsibilities of Center Assistants, and housekeeping staff to bridge the gap between housekeepers and students
  • Report dormitory and student issues to Associate Director
  • Manage dorm room configurations, roommate assignments, and mediate conflicts
  • Maintain and communicate dietary restrictions to food service providers
  • Create dining schedules and assist with billing
  • Liaise with dining service providers to ensure smooth operations

Percentage of time 15


Duties/Responsibilities
Oversee Studio and Classroom Needs:

  • Report studio issues to the Associate Director, oversee studio inventory, and contribute to task-lists and record-keeping needs and requirements
  • Perform basic repairs and machine maintenance in studios, liaise with service providers and suppliers for maintenance and repair needs, and researching sources for studio materials, tools, machines, and furniture
  • Receive supply orders and distribute supplies to studios, and assist with lab fee accounting and budget management
  • Provide on-call support to Faculty with studio issues, A/V assistance, and computer maintenance

Percentage of time 10


Duties/Responsibilities
Facilities Maintenance:

  • Perform routine checks of heating, electric, fire safety, security, and internet systems
  • Task management and record-keeping related to facilities
  • Maintain general facility safety and ensure compliance with local regulations
  • Provide emergency support (on-call for facility emergencies and performing basic repairs)
  • Liaise with service providers, repair technicians, and other contracted workers
  • Schedule city garbage pickups, compost and recycling systems, septic systems, and yard waste disposal
  • Oversee the laundry machines; liaise with repair providers, as needed
  • Oversee the card-key access system, provide grounds keeping, and supervise the gardener Support and manage the annual grape and olive harvests
  • Periodically, provide tours of the property for guests

Percentage of time 10
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