INTAKE COORDINATOR - RN

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants

PIW is committed to improving the behavioral health care within our community by going beyond the traditional. We will continue to develop diverse and dynamic treatment programs and establish partnerships with others to understand and serve people where they live. Together we will build upon our strengths and human spirit to create a different future.

BASIC FUNCTION:

The Intake Counselor is responsible for all Intake activity associated with the proper admission of patients from the ages of 10-65+. Must be able to relate to psychiatric and clinical dependency patients and their families. Must also be able to interact cooperatively with other PIW staff as well as physicians and referral sources.

(Guiding Principles)

• We will deliver the highest quality behavioral health care services to the patients at PIW in a responsible, reliable, and cost-effective manner.
• We will be responsive, sensitive, and professional in all our relationships.
• We will be a leader in providing a continuum of behavioral health care services in the Washington area.
• We will practice good corporate stewardship within our community.
• We will pursue growth while being mindful of the economic realities necessitated by being an independent organization.
• We will treat all employees and staff of PIW fairly.

BASIC FUNCTION:

The Intake Counselor is responsible for all Intake activity associated with the proper admission of patients from the ages of 10-65+. Must be able to relate to psychiatric and clinical dependency patients and their families. Must also be able to interact cooperatively with other PIW staff as well as physicians and referral sources.

MINIMUM REQUIREMENTS:

• Master's degree from an accredited university in mental health field with demonstrated skills and experience in clinical assessments.
• Preferred: Registered Nursing Degree with psychiatric experience or advanced degree in mental health field with experience in a psychiatric setting.
• Ability to work in high stress work environment and maintain high energy level to attend to various tasks.
• Ability to prioritize.
• Demonstrated ability to establish rapport quickly and confident use of skills for interviewing, crisis intervention, and clinical assessment.
• Has knowledge of and is able to communicate about benefits provided by common insurance providers.
• Demonstrates a professional attitude and supports the objectives of the hospital's marketing and guest relations philosophy through internal and external communications and interactions with all levels of staff, patients, family members, guests, community, and referral sources.