Commercial Kitchen Equipment Service Specialist

Join the expert team at A Advantage Air, a leader in commercial refrigeration, HVAC, and cooking equipment services. We specialize in emergency repairs, preventative maintenance, and new equipment sales for a variety of systems, including ice and beverage equipment.

As a factory-authorized service provider for many top refrigeration and HVAC manufacturers, we pride ourselves on delivering high-quality service. Our factory-trained technicians, GPS-tracked fleet, and advanced tools ensure quick and reliable resolutions to our customers' needs, available 24/7.

We're also R-290 Refrigeration Certified, handling complex commercial refrigeration units with expertise. From coolers to freezers, we provide fast and effective repairs throughout Central and North Alabama from our Birmingham dispatch location.

At A Advantage Air, we are committed to building long-term relationships with our customers through prompt, affordable, and honest service. Whether it's installation, repair, or preventative maintenance, our team is dedicated to exceeding customer expectations.

If you're a skilled technician looking to join a team that values expertise and exceptional service, we want to hear from you!

What's in It for You:

• Comprehensive Training: Gain hands-on experience through on-the-job training, supported by on-demand technical assistance. Participate in ongoing formal training sessions, including hands-on practice and classroom instruction.
• Professional Development: Achieve industry-recognized CFESA certifications with opportunities for career growth and advancement.
• Tools for Success: Enjoy the use of a company service vehicle, fuel card, tablet, and cell phone provided for business purposes.
• Outstanding Benefits: Access a market-leading benefits package, including 401(k), paid time off, and more.
• Career Growth: Take charge of your future with opportunities to advance into senior technician and management roles.

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid driver's license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.