Primary Technical Control Facility Lead - Contingent

The Primary Technical Control
Facility Lead is a pivotal role responsible for managing and operating
cryptographic facilities and ensuring the maintenance of operational status
within a Tech Control facility. This position requires a Bachelor's degree in a
related field and a minimum of 5 years of experience in managing cryptographic
facilities. The ideal candidate will have an active TS/SCI Clearance and
demonstrate extensive knowledge of Tech Control equipment, including switches,
encryption devices, network operation consoles, and circuits. The Lead will
have a proven track record of supervising tech control employees and
maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC
310-175-9. The role demands the ability to provide technical direction and
supervision, coordinate restoration efforts, and manage incidents and service
requests following industry standards and ITSM best practices.

This position is contingent
upon contract award.

Essential Duties
and Responsibilities:

* Manage and
operate cryptographic facilities, ensuring continuous operational status of the
Tech Control facility.

* Supervise and
direct tech control employees, ensuring effective maintenance of transmission
paths and facilities.

* Maintain a
thorough understanding of Tech Control equipment, including switches,
encryption devices, network operation consoles, and circuits.

* Operate and
maintain Tier 2 Tech Control Helpdesk functions, adhering to DISAC 310-175-9
standards.

* Provide oral and
written communication with the highest levels of management, reporting on
facility status and incident management.

* Handle and manage
incidents and service requests, including changes, problems, configurations,
and requisitions for equipment and services.

* Ensure compliance
with industry-accepted standards and IT Service Management (ITSM) best
practices.

Education and/or
Experience:

* Bachelor's Degree
in a related field is required.

* Minimum 5 years'
experience with managing and operating cryptographic facilities.

Certifications,
Licenses, Registrations:

* Certification
requirements are not specified for this role.

Security
Clearance:

* Must possess an
active TS/SCI Clearance.

Knowledge, Skills,
and Abilities:

* Demonstrated
knowledge in maintaining the operational status of a Tech Control facility.

* In-depth
understanding of Tech Control equipment and maintenance procedures.

* Proven ability to
supervise and direct tech control employees in efforts similar in size and
scope as referenced under this Call Order.

* Strong oral and
written communication skills, with the ability to engage with the highest
levels of management.

* Knowledge in
operating and maintaining Tier 2 Tech Control Helpdesk functions and
familiarity with DISAC 310-175-9.

* Ability to
provide technical directions and supervision for the coordination, restoration,
and reporting of maintenance activities.

* Familiarity with
industry-accepted standards and IT Service Management (ITSM) best practices.

* Competence in
handling and managing incidents and service requests effectively.

Work Environment:

The work environment for this
position is primarily within a secure Tech Control facility. The Primary
Technical Control Facility Lead will be required to work in an environment that
requires strict adherence to security protocols. The role may involve
responding to urgent issues outside of standard working hours and requires a
high degree of responsiveness and flexibility.