CMA LPN-Eyerly Ball Float/Intake

UnityPoint Health Information

Serves as a member of the Outpatient Clinic multidisciplinary team in the medical department to assess, plan, develop, coordinate and provide assessment, treatment, and support services to clients with severe and persistent mental illness. Provides direct care services to clients in rooming clients, completing prior authorizations, managing refills, administering injections, drawing blood for laboratory assessment, and directly supporting prescribers with a variety of client care needs.

Direct Service and Support:
* Provides direct support to prescriber (ARNP or Psychiatrist) in serving clients.
* Collects basic vitals and completes medication reconciliation at each appointment withcprescriber.
* Responds to phone calls from clients, pharmacies, hospitals, and other entities and directlyccoordinates with provider regarding client needs.
* Ensures clients have access to medication and/or refills in coordination with pharmacies,ccompletion of prior authorizations, accessing samples, and utilization of the drug repository.
* Arranges for required lab work according to protocol, including completion of blood draws.
* Administers IM injections according to protocol.
* Follows up on orders, lab results and medication prescriptions for all clients.
* Properly destroys medications according to protocol.
* Mediate conflicts related to client services between providers, parents, clients, and/or thecagency relative to the identified needs of the clients.
* Provide crisis intervention, as needed.
* May assist provider in transcribing, administering, evaluating, and recording psychotropiccmedications prescribed
* Educate and support client's families and advocate for client's rights.

Documentation:
* Aid in evaluation and charting of psychotropic medication effectiveness, complications, and side effects (i.e. progress notes, treatment plans, assessments, release of information, authorization for services, client change forms, face sheets, etc.).
* Documents in compliance with regulatory, billing, and agency standards.
* Accurately enters client information in to the electronic health record system, paper files, and shared drive folders(s) to ensure an efficient medical records and billing processes.

Coordination:
* Refers to and communicates with numerous entities including primary care, pharmacies, Integrated Health Home, residential Services, and community based services.
* Assists in or leads the coordination of inpatient recommendations when necessary
* Professionally and effectively present information and respond to questions from clients, medical professionals, management staff, and the public.

Education: Bachelor's degree preferred. Completed an accredited educational program for CMA, LPN or RN.

Experience: Prefer 1 year experience in mental health field; Experience in Medication Assisted Treatment preferred.

License(s)/Certification(s): Active certification as Certified Medical Assistant or; License in Practical Nursing in Good standing and in the state of Iowa

Knowledge/Skills/Abilities: * Professional, Ethical, Accountable, Interpersonal Skills, Teamwork, Communication-written and verbal, Planning and Organizing Skills, Flexibility, Managing priorities/deadlines, client focused. * Microsoft Office- Word, Excel, Outlook and Electronic Health
Record. * Speak, read, and write fluent English with ability to write legible entries in case notes and complete required written assignments.

Other: Use of usual and customary equipment used to perform essential functions of the position.