Student Information Systems / Data Analyst

At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence Management Solutions, LLC, is seeking an Student Information Systems Program Analyst/ Data Manager who will be primarily responsible for supporting the Air Force Institute of Technology Office of Registrar and Student Services (AFIT/ENE) at WPAFB, OH.

The mission of the Office of Registrar and Student Services (ENE) is to support the Graduate School of Engineering and Management by fulfilling administrative record keeping functions as they relate to registration, student academic records, and course scheduling. To fulfill that mission, the Office of the Registrar has established the following goals:

To serve the Graduate School in an attentive and cordial manner.

To provide a well-coordinated registration process that is student oriented and efficient.

To maintain academic records that are accurate, easily understood, and available in a timely fashion.

To supply concise information regarding academic policies, transfer credit acceptability, grades, and graduation certification.

AFIT/ENE develops and provides technical expertise, reports, and analyses of data to enable the Offices of Admission and the Registrar, among others, to achieve their missions of supporting students, faculty, and staff at the Institute. Which includes but is not limited to supporting the missions of the Offices of Admission and the Registrar.

Deploy the Student Information System (SIS), data repositories, and database servers to extract and analyze data and prepare reports for academic and administrative staff within AFIT/EN.
• Prepare new reports in such a way that the designated users can produce them as needed by changing the selection data to match the current requirement.
• Acquire knowledge of the structure of Student Information Systems (SIS) software and database servers to enable analyses of AFIT processes and to prepare recommendations for system modifications and process improvements.
• Implement the recommendations made to ensure the software is performing at maximum efficiency to meet the EN mission requirements.
• Knowledge of rule containers or conditional logic to enable the inclusion of rules where necessary to produce the desired results in the development of process definitions.
• Ability to use the user documentation and training materials to prepare presentations which can be used to conduct training sessions with the appropriate staff members, including but not limited to, ENWE and ENE staff, departmental administrative support personnel, and department heads.
• Ability to use the user documentation and training materials to prepare presentations which can be used to conduct training sessions with the appropriate staff members, including, but not limited to, ENWE and ENE staff, departmental administrative support personnel, heads and deputies, faculty, both instructional and advising, and students.
• Responsible for managing all aspects of the Student Information System. This includes, but is not limited to, training, managing security protocols, data migration and validation, developing reports and performing statistical analyses, and providing input on ways to use the system more effectively.
• Communicate through appropriate channels to ensure system issues are solved quickly and efficiently.
• Prepare all-call rosters, distinguished graduate reports and to provide all data related to the International Student Program.
• Utilize class scheduling, catalog management, and document management software and use those resources to problem-solve and act as a back-up when civilian personnel are not available.
• Work with the various academic departments, the Offices of Academic Affairs and Institutional Research and various other personnel to provide data-mining services whenever they are requested and will develop written training materials as requested.
• Assist in the maintenance of academic policy and procedures and maintains weekly project reports.

• Clearance: Tier 1 or ability to obtain a Tier 1
• Bachelor's degree in education, business administration, data management, or related field
• Experience working with a Student Information System (SIS) or other related software systems, such as a Customer Relationship Management (CRM), Student Management Software (SMS), or Student Records System (SRS) Preferred experience in SAP Student Lifecycle Management (SLcM), Ellucian Colleague, PeopleSoft or other higher education SIS platforms
• Experience in Higher Education Student Affairs (enrollment management/admissions/registrar/financial aid), student services, institutional research and/or academic affairs functions
• Demonstrated proficiency with data management and familiarity and utilization of database technologies, data integration tools, and data warehousing

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

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