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Assistant Director of Personalized Visits

Auburn
$51,790-$88,040
United States, Alabama, Auburn
1550 East Glenn Avenue (Show on map)
Jan 07, 2025
Position Details
Position Information


Requisition Number S4171P
Home Org Name Enrollment Management-Operations
Division Name VP for Enrollment Management
Position Title Assistant Director of Personalized Visits
Job Class Code AD23
Appointment Status Full-time
Part-time FTE
Limited Term No
Limited Term Length
Job Summary
The Office of Undergraduate Admissions is seeking an Assistant Director of Personalized Visits to lead Undergraduate Admissions' personalized visit programming, focusing on delivering exceptional, tailored campus visit experiences to high-achieving students, students from underserved backgrounds, and executive-referred students. This position involves program development, team management, data-driven outreach, collaboration with campus partners, and direct recruitment responsibilities, including serving on the admissions committee. The role is instrumental in fostering relationships with prospective students and their families, supporting Auburn's enrollment goals through meaningful and impactful campus engagement.

Auburn University is more than just an institution; it's a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it's reflected in every corner of our campus and beyond.

Life-Changing Impact: At Auburn, our work changes lives. Whether it's groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We're not just clocking in; we're making a lasting difference in the lives of others.

How We Support You: Auburn cares for its greatest assets-its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we've got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn

Come and Stay: The median length of employment for an Auburn employee is 10 years. That's because Auburn invests in its people. We're not a revolving door; we're a family. The Auburn Family. We grow together, learn together, and build lasting relationships.

A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you're a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.
Essential Functions
* Oversees the daily administration of the personalized visits program. Develops programming for all aspects, including budgeting, communications, scheduling, registration, department visits, meals, housing tours, and other on-campus experiences. The Personalized Visits program includes the VIT (Very Important Tiger) Program for valedictorians, salutatorians, and top 10% students; the Premiere Visit Program for executive- level referred students; and the Experience Auburn Program, which focuses on students from historically underserved backgrounds.

* Leads a team of professional staff and student employees, providing mentorship, training, and, performance evaluations to support the personalized visit programs and ensure program excellence and staff development.

* Utilizes data from surveys, benchmarking, and best practice updates to continuously improve the personalized campus visit experience. Develop and utilize CRM (Slate) data reports to increase visits from targeted applicant pools. Employ data-driven strategies to enhance outreach and engagement efforts, specifically targeting highly talented students.

* Manages one or more recruitment territories by traveling to assigned areas to build relationships with prospective students, families, and key stakeholders, while assisting students with the admissions process to ensure a seamless and supportive experience.

* Serves on the admissions committee by reviewing student applications, providing recommendations for admission decisions, and contributing to the evaluation process to support Auburn's commitment to enrolling students who demonstrate high levels of academic achievement and other indicators of ability.

* Identifies, builds and maintains relationships with key campus partners to create exceptional visit experiences for prospective students and their families. Manages the Office of the President's Concierge Office.
Minimum Qualifications


Minimum Qualifications
To be eligible, an individual must meet all minimum requirements which are representative of the knowledge, skills, and abilities typically expected to be successful in the role. For education and experience, minimum requirements are listed on the top row below. If substitutions are available, they will be listed on subsequent rows and may only to be utilized when the candidate does not meet the minimum requirements.

Education Level: Bachelor's Degree
Focus of Education: No specific discipline
Years of Experience: 5 years
Focus of Experience: Admissions processing, enrollment services, and/or student recruiting

OR

Education Level: Master's Degree
Focus of Education: No specific discipline
Years of Experience: 3 years
Focus of Experience: Admissions processing, enrollment services, and/or student recruiting
Minimum Skills, License, and Certifications


Minimum Skills and Abilities

  • Strong leadership and organizational skills to oversee multiple visit programs and manage professional and student staff. (At least 2 years supervisory experience)
  • Proficiency in utilizing CRM platforms (e.g., Slate) for data analysis, reporting, and strategic outreach.
  • Excellent interpersonal and communication skills to foster collaboration with campus partners and engage with prospective students and families.
  • Demonstrated ability to design and deliver high-impact, personalized visit experiences tailored to diverse student populations.
  • Analytical skills to evaluate program effectiveness and align strategies with enrollment goals.
  • Knowledge of recruiting policies and procedures, marketing and promotional practices.

Minimum Technology Skills
Minimum License and Certifications
None Required.
Desired Qualifications


Desired Qualifications

  • Proven leader with a demonstrated ability to deliver measurable results.
  • Proficiency in Customer Relationship Management (CRM) platforms, including Slate or similar systems.
  • Experience managing and supervising staff and student employees effectively.
  • Proven experience in higher education, recruitment, or education-related industries.
  • A master's degree


Posting Detail Information


Salary Range $51,790-$88,040
Job Category Other
Working Hours if Non-Traditional
City position is located in: Auburn
State position is located: Alabama
List any hazardous conditions or physical demands required by this position
Posting Date 01/07/2025
Closing Date 01/31/2025
EEO Statement
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/50572
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