Product Flow Management Specialist

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

The person in this role is responsible for executing the downstream documental process for chosen brands at Regional level, ensuring accuracy, respecting timing and priorities, with the objective of delivering the right product on time for their assigned category.

The person in this role executes all process activities related to the documental flow, as per defined timings and priorities, ensuring a timely and accurate completion of each step and item, providing dedicated and proactive tracking of the projects and escalating criticalities. They work with Marketing teams to receive timely and complete inputs on the planned projects and supports them about deadlines and needed actions.

Execution of the Product request (RDP) process for the assigned brands

• Regular interaction/meetings with Marketing Teams to collect information about portfolio, planned/upcoming activities and creation of needed Product Requests (RDP1) (i.e. definition of SKU list for the set-up of the cockpit, verification of the needed data, highlighting to Marketing when a new product Launch request should be generated by them inside the internal Ferrero system Product Documentation Platform ( PDP ) identifying possible delay.)
• Creation of Product request (RDP1) according to the defined Group calendars and priority clusters for the Area (main interaction with technical team for queries, technical information and possible issues related to Product request (RDP1) approval)
• Creation of connection between the Product request (RDP1) and needed Artworks generating an RDP2 according to the defined Group calendars and priority clusters for the Area (main interaction with Marketing to define RDP2 details, and Plant Local documentation (LDU) for queries, technical information and possible issues related to RDP2 approval)
• Monitoring of timings for correct RDP2 execution, highlighting possible criticalities to the supervisor.
• Generation of retro timing for new projects with clear steps and duedates to be shared with all the stakeholders involved in the flow ( i.e. local and Global Marketing, Integrated Documental Planner ..)

Execution of the Artwork Flow for the assigned brands

• Assessment and organization of general information impacting artwork creation (i.e. restylings, technical changes, text changes etc.). Interaction with Integrated Documental Planner function, Category and Area PFM, Legal Teams - as per need, when clarification or further information is needed.
• Regular interaction/meetings with Marketing Teams to assess the artworks which need to be created (i.e. information on planned activities, promos, creative agencies to be involved etc.), proactive check of the needed trade units.
• Support to Marketing and/or direct execution of template requests (i.e. insertion of the request in the system, follow up on the development with Integrated Documental Planner, answering queries etc., interaction with Global Marketing PG - as per need)
• Creation of Artwork request and briefs, management of the artwork approval process (checking and setting up approval loops, answering queries coming from Repro Agencies, Marketing Unit Marketing, Legal Teams, Graphic Chain team etc.)
• Coordination with the Integrated Documental Planner to monitor artwork execution of priority clusters/critical items, monitoring as per need "last mile" activities in the process (repro execution, packaging order release, packaging delivery)

• Knowledge of marketing concepts and specifically of Ferrero products
• Knowledge of MS Office and IT systems for data input and data retrieve. (knowledge of SAP system is a plus)
• Strong communication skills and proactive attitude to build and keep good relationship between all actors involved in coordinating activities

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.