General Manager

The Waterworks General Manager is responsible for achieving the financial, operational and talent goals within Waterworks $35 million footprint, through successful leadership and execution of regional and organizational strategies while positioning the company for growth by expanding into additional geographic locations. Reporting to the Chief Operating Officer, the Waterworks General Manager manages regional sales, operations and branch managers and is a member of the Senior Leadership Team.

Responsible for the financial results, revenue and operating income of the Region.
• Responsible for customer service standards of performance, and a high degree of both internal and external customer satisfaction.
• Participates in corporate strategic planning and satisfactory progress on corporate strategic goals and objectives
• Evaluate regional needs to optimize growth and development of branch locations and employees
• Builds a cohesive, service-oriented, multidisciplinary team throughout recruitment and retention of qualified individuals, training and professional development of personnel and ensuring performance evaluations/annual reviews are current and reflect realistic challenging goals and objectives.
• Manages branches and field personnel within region and works closely with the President to ensure growth and success of branches by ensuring safe and efficient delivery of quality products and services. Creates an environment that motivates associates to be successful.
• Interacts effectively with customers, maintaining and developing customer relationships
• Keeps abreast of industry trends; attends trade shows, conventions and seminars as appropriate or as directed
• Ensure an atmosphere of compliance with Company policies and procedures as well as local, state, and federal laws and regulations
• Other responsibilities as assigned

• Bachelor's degree (or equivalent experience)
• Three or more years' experience managing a multi-location operation
• Management experience in the wholesale distribution industry
• Ability to understand and interpret financial reports
• Progressive management experience with demonstrated success
• Strong interpersonal and communication skills
• Ability to travel regionally (50% or more) without restriction
• Computer knowledge and skills particularly with Microsoft Office and Excel and have the ability to learn First Supply's business system
• Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment
• Ability to read, speak, understand and write English
• Ability to add, subtract, multiply and divide all units of measure
• Attendance on a regular and consistent basis

First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!

About First Supply

First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.

First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands!

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.