Job Details
Job Location
San Antonio - 1023 N Pine - San Antonio, TX
Description
POSITION SUMMARY: The Community Prevention Program Specialist will focus on the Youth Mentoring Program. The Specialist will recruit and train potential mentors to be matched with youth between the ages of 12-24 years. The Specialist will work with the Director of Programs, complete grant reports, act as a liaison for WestCare Texas, and will represent the program in a professional manner. The Specialist will assist youth on their path to education, obtain their GED and/or achieve career independence and self-sufficiency. The specialist will also plan, lead, all program-social engagement events for youth and mentors to gather, socialize, and network to build comradery. ESSENTIAL JOB FUNCTIONS:
- Collect, request, and submit Criminal Background Checks on behalf of mentors & volunteers for processing. Ensure all required paperwork is submitted, to follow agency and program guidelines.
- Recruit and train mentors so they are better equipped to work with and support youth that they are assigned to.
- Pair and interview mentors, by evaluating their interests, and ensuring they are a good match for a youth.
- Assist clients with being paired with a suitable mentor. Conduct safety training and other initial orientations with youth upon enrollment. Conduct a pre-match survey with youth, track and log activity between youth and the mentor and ensure record keeping.
- Log and report on number of volunteer hours in an internal spreadsheet and volunteer database, Give Pulse.
- Complete performance and progress reports.
- Work with non-profit agencies, government entities, private businesses, schools, and other entities to execute diverse prevention strategies related to creating healthy, safe, and thriving communities.
- Organize social engagement activities for youth and mentors to gather, socialize, network, and give youth the opportunity to have new experiences.
- Make mentors aware of program requirements and guidelines, so they have more of a rewarding experience while donating their valuable time to the Youth Mentoring Program.
- Perform additional supportive services and make referrals to community partners for youth when necessary.
- Perform regular maintenance of case files. Maintain electronic volunteer case files and an Excel document of volunteer information & activity.
- Outreach and present to community partners such as school districts, universities and colleges and other entities to collaborate on potential partnerships and recruiting of mentors.
- Outreach to potential clients by conducting home visits or other outreach efforts and following procedures for enrolling youth into the Youth Mentoring Program.
- Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
- Other duties as assigned
Qualifications
ESSENTIAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Knowledge and operational understanding of various WestCare processes.
- Good time management, prioritization and multitasking abilities
- Strong interpersonal skills to facilitate relationships with colleagues
- Effective communication, including speaking, writing and active listening
- Methodical about analyzing processes and systems to fully understand their functions
- Proactive research skills used in seeking out opportunities to advance and improve the organizational and administrative systems of the agency
- Analytical skills to evaluate data and provide recommendations on operational decisions
- Ability to work in a team environment
- Good critical thinking and creative problem solving skill
- Ability to operate and create reports using Microsoft Excel, PowerPoint, WORD Software
- General knowledge of office operations to include purchasing and cost control, inventory control, and general bookkeeping practices
- Collaboration and teamwork skills
- Able to work successfully in a high-pressure environment
- Must have reliable transportation.
- Must have a clean driving record & valid driver license and valid vehicle liability insurance.
- Ability to operate an agency 12 passenger van on an as-needed basis for program activities and must be 21 years of age to operate an agency vehicle.
EDUCATION and/or EXPERIENCE:
- Two (2) years of experience in administrative support of a small business or non-profit agency
- Bachelor's degree and comparable work experience at a minimum is required
LICENSURE/CERTIFICATION:
- Ability to qualify for WestCare vehicle insurance and possession of a valid Drivers' License
- CPR Certification and First AID Certification preferred
WORKING CONDITIONS:
- Work is performed primarily at a Community Center Facility.
- Some driving of company vehicles or one's own private vehicle; and
- Logistical support of community events
Essential Physical and Mental Demands of the Job - The employee must be able to perform the following essential duties and activities with or without accommodation: PHYSICAL DEMANDS:
- Occasional lifting of more than 25 pounds; and
- Sitting, standing, walking, reaching are performed in the normal course of the position
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