Administrative Services Associate

Kimball Midwest, a national distributor of maintenance, repair and operation products, is searching for an Administrative Associate in our Reno, Nevada location.

Our sales revenue growth is dynamic, increasing from $1 million in 1983 to more than $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

This position will be responsible for greeting customers; providing excellent customer service to sales reps, customers, and internal staff; answering incoming calls and transferring to the correct department; responding to emails and voicemails; handling the invoicing and entry of special orders; mailing all invoices to customers on daily basis; processing credit card transactions; performing office duties; issuing call tag/return labels; backing up the entry of no-charge orders; and printing, laminating and prepping all lid charts for mailing. This role will spend at least 2 hours supporting the warehouse with inventory, stocking and order filling functions.

REQUIREMENTS

• High school diploma, or equivalent. College degree or business courses taken preferred.
• Prior customer service experience.
• Ability to help support the warehouse with inventory, stocking, or order filling functions.
• Previous telephone experience; a friendly telephone demeanor is preferred.
• Proficiency in Microsoft software applications such as Excel, Word, and Outlook.
• The ability to multi-task successfully in a fast-paced environment.
• The ability to respond quickly to problems and the ability to work in stressful environment.
• The ability to communicate professionally with management, customers, and co-workers in both written and verbal form.
• This position requires a person who is dependable (i.e. reports to work daily barring any unforeseen circumstances).

ADDITIONAL INFORMATION

8am-4:30pm, Monday through Friday

Pay Rate: $20-21.5/hr

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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