Enrollment Marketing Associate

About Vivvi:Vivvi provides child care and early learning for today's families. We partner with employers of all sizes to make exceptional full-time and backup care more accessible and affordable. With beautiful campuses, flexible offerings, and trained, passionate teachers, we provide parents with peace of mind while offering employers the most powerful tool for recruitment, retention, and productivity.

About the role: As Enrollment Marketing Associate at Vivvi, you'll play a vital role in ensuring families have a seamless, high-touch journey from initial inquiry to enrollment in our programs. Collaborating with the marketing and enrollment teams, you'll execute key aspects of the enrollment process, respond to family inquiries, and support campus events. You'll also assist with roster management, nurture leads, and help ensure smooth communication between campuses and families. By supporting events, building relationships with local partners, and distributing marketing materials, you'll amplify Vivvi's mission while gathering insights to enhance our connections with families throughout their journey. This is a perfect role for someone with a hospitality mindset, customer service prowess, and operational superpowers.

As Enrollment Marketing Associate, you will...

• Assist with the enrollment process for new and prospective families, including roster oversight and supporting heads of school and enrollment managers.
• Respond to inquiries about the enrollment process, and provide families with personalized and efficient support.
• Maintain accurate data in Hubspot, Vivvi's CRM tool and analyze trends and patterns to drive continuous improvement
• Lead campus tours and participate in enrollment-related activities as needed on campuses or at industry events, representing Vivvi with enthusiasm and professionalism.
• Use existing systems and introduce new processes to ensure smooth collaboration between Vivvi's operations, family experience, and enrollment teams.
• Support marketing event registration from start to finish, including managing event sign-up processes, identifying prospective attendees, and coordinating communication before and after events.
• Assist with on-campus marketing events, including weekend playgroups for current and prospective families.
• Build relationships with local event and promotional partners to enhance Vivvi's visibility and outreach.
• Gather feedback from families, prepare post-event reports, and analyze metrics to refine enrollment processes and marketing strategies.

Apply todayif you...

• Have 2-3 years of relevant professional experience (e.g., student enrollment, marketing, customer service, etc.)
• Possess excellent communication skills and off-the-charts EQ
• Are a people person, thriving on making new connections and thinking of ways to surprise and delight customers
• Are a detail-oriented and organized thinker who loves to problem solve
• Are passionate about making an impact: on young children and families lives, early education, and affecting a generational shift by helping more parents stay in the workforce
• Experience with Salesforce, Excel/Google Sheets and Hubspot a plus
• Are able to work occasional weekend events (approximately 1/month)
• Are willing to spend 2-3 days per week in our New York City office
• Possess independent US work authorization.

What We Offer:

Competitive Compensation: Our teammates earn salaries from $65,000-$70,000 per year based on level of education and experience.

Benefits that support all career stages: Full time employees also receive benefits including health, vision, and dental insurance, flexible time off, retirement savings, commuter benefits, stock options and free childcare at our campuses

Employee Development: We offer support for ongoing career development, as well as robust onboarding training, ongoing professional development, and individual coaching and feedback. We also love to promote from within and are committed to helping our colleagues achieve their career goals at Vivvi!

We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.

One of Vivvi's values is to treat each other with honor for the whole person (not just the roles we fulfill). This means we acknowledge each others' rich experience, cultures, backgrounds, perspectives, and skills to reach the best outcomes. Applicants from diverse backgrounds are encouraged to apply.

Questions? Reach out to us at hr@vivvi.com and include your resume. We look forward to receiving and reviewing your application!