Service Delivery Coordinator (Completions and Remedial Services) - Odessa, TX

Do you enjoy being part of a successful completion and wellbore intervention team?

Join our team!

We are the leader in well construction and production. Our innovative physical and digital solutions improve production and increase reservoir value. Our team partners with on-site operators and customers to provide support and guidance to ensure the capacity and value of the well is maximized to its full potential.

Partner with the best

The Service Delivery Coordinator ensures that Baker Hughes maximizes its short- and long-term revenue, profit, and cash collection opportunity by ensuring flawless Service Delivery execution, on time delivery, contract adherence and cash collection for the assigned jobs. This position will coordinate activities across organizational boundaries to ensure the company executes the job in line with customer and company expectations, contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

• Supporting Cased Hole Completions business
• Protecting the HS&E of the teams
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Primary resource for the Service Delivery Manager to assist in executing all Cased Hole Completions activities as outlined in the Manage the Job Cycle process.
• Accountable for Technical Review of the job planning, equipment preparation and people readiness.
• Responsible for scheduling and dispatching of resources in line with job requirements.
• Primary contact for client for job planning, preparation, execution and close out, and as such, will manage the relationship to ensure business success for the company.
• Familiar with the assigned client's process for MOC/escalation to ensure the proper process is followed when there is risk of not achieving the client's objectives (examples clients asking for BKR to operate outside of product specifications, client asking BKR to execute work in way that is not aligned with the BKR SOP...)
• Prompt escalation of issues that can impact service delivery.
• Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
• Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.

Driving the culture of discipline of the 5 Fundamentals of Service Delivery

• Project and Deployment Readiness
• Risk Assessment
• Management of Change
• Incident Management
• iMtJC process compliance

Fuel your passion!

To be successful in this role you will:

• Have a Bachelor' Degree in an Engineering OR in lieu of bachelor's 5+ years of experience and minimum High School Diploma/GED.
• Have relevant work experience in Cased Hole Completions.
• Have relevant work experience with Completion Packers.
• Excellent communication skills and be fluent in English (verbal and written)
• Proven leadership capabilities
• Good interpersonal skills

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs.
• Education Assistance
• Generous Parental Leave
• Mental Health resources, Virtual Therapy Programs
• Dependent and Partners Care
• Pet Insurance
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.