Telecommunications Service Coordinator

Gundersen Health System
paid holidays
United States, Wisconsin, Onalaska
Jan 16, 2025
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Schedule Weekly Hours: 40 Gundersen Health System is looking to add a Telecommunications Service Coordinator to our team. If you enjoy helping others, have excellent communication skills, and thrive in a fast-paced environment, this position may be a great fit for you! Join our team and contribute to providing exceptional service to our patients, families, and staff. Responsibilities Include: Act as a liaison between our internal department and vendors Team collaboration: work closely with on team on projects, training, and troubleshooting requests Customer Service: Provide exceptional customer service to our callers and assist with any escalated requests What's Available: 80 hours bi-weekly, 1.0 FTE Schedule: Typical hours Monday - Friday days Location: Onsite - Onalaska, WI Support Services Building Starting pay of $20.00/hr and up, based on your years of experience, with applicable shift differentials. What You'll Need: High School Diploma or equivalency Strong customer service skills Excellent problem-solving abilities and attention to detail Proficient in using computer systems and software applications Strong communication skills, both verbal and written Ability to multitask and prioritize tasks in a fast-paced environment In addition to this meaningful and important work, we offer a competitive benefits package: Benefits:In addition to medical and dental, we have pet insurance and a substantial contribution to retirement Work/life balance:24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays Health/Wellness:GunderZen Relaxation Room including massage chairs, corporate gym and yoga, local gym discounts Professional Development:Tuition Invest Program totaling up to $2k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center Diversity, Equality, Inclusion: 12 months of Celebration to include monthly educational events About Gundersen Health System: Gundersen Health System is a physician-led, not-for-profit healthcare system that includes a teaching hospital; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. We serve more than 500,000 residents throughout 19 counties throughout western Wisconsin, northeastern Iowa, and southeastern Minnesota. Our La Crosse, WI main campus is a 325-bed teaching hospital, tertiary referral center, and a Level II Trauma Center. Our mission is to deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees. If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267 We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future. Equal Opportunity Employer