Host Person

Job Overview: Greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

Join our vibrant Food & Beverage TEAM and contribute significantly to enhancing our hotel's restaurant and outlet services. As a Host Person, you will be instrumental in the restaurant team's success, offering exceptional guest service with a warm and inviting first impression. We prioritize friendly, courteous, and professional interactions to ensure our guests depart with unforgettable experiences

Responsibilities and Duties:

* Supervise service personnel including counseling and discipline, to maintain service standards.
* Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
* Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
* Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
* Conduct daily "roll call" meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
* Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
* Maintain an open line of communication between guests, management and line employees.
* Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.
* Perform other related duties as assigned.

Specific Job Knowledge and Skills:

Essential Job Functions:
* Deliver best-in-class service to our guests with engagement and thoughtfulness
* Extend a warm greeting to guests upon arrival and express gratitude for their patronage upon departure
* Continuously replenish beverages and condiments, paying special attention to coffee and tea, while regularly checking in with guests to ensure satisfaction
* Receive, record, and coordinate reservations and special events at the restaurant
* Aid with rolling silverware, replenishing condiments, and restock supplies as needed
* Ensure cleanliness, sanitation, and optimal functionality of all restaurant and service workstations

Physical Demands:

* Kneel, stoop, grasp, lift and carry, and transport 50 - 75lbs
* Work most of the shift standing and moving about in the restaurants and kitchen areas
Qualifications:
Education:
* High school diploma or its equivalent

Experience:
* Minimum 1-year Host Person experience in a similar role, size of operation preferred
* Hotel experience preferred
* Food Handlers Certification required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans