Resident District Manager II - Gulf Coast, FL

Are you a dynamic leader passionate about crafting outstanding dining experiences? As a Resident District Manager (RDM), you will play a key role and lead a large multi-unit dining account that focuses on performance and wellness.In this leadership role, you will act as the primary contact for the client, lead the team, and manage dining operations. Your focus will be on achieving operational and financial goals, maintaining client relationships, and fulfilling our mission of feeding kids.

Key Responsibilities:

• Leads, manages, and encourages a diverse team at a large account, to provide outstanding service to the client, students, and community

• Drives and develops self and team at the account towards establishing robust connections with the client(s) and attaining key performance indicators (profitability, safety, employee engagement, etc.)

• May serve on the district leadership team, and participate in ongoing conversations with peers to share standard methodologies, mitigate risks, champion diversity, and build community

• Ensures decisions are weighed for risk/reward and short/long-term implications while gathering input from the team and partners

• Fosters a culture of transparency, understanding, education, safety, and accountability at the account

• Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events

• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed

• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary

• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)

• Maintains compliance with USDA regulations and mentorship for all applicable meal and retail programs, along with completing all required reports on time

• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within the operation

• Leads the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes

• Ensures consistent and fair administration of al policies and procedures

• Bachelor's degree in hospitality, Culinary Arts, or a related field is preferred

• At least five years of experience in high-volume production and catering, with a focus on delivering excellence

• Minimum of three (3) years of management experience and validated leadership experience in food service operations, hospitality, or culinary management

• Proficient in all aspects of food service management with a proven track record of managing budgets, as well as driving operations efficiency and success

• A consistent track record of leading a business and a team, strong customer service, and excellent competence in business and finance.

• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills

• Champions an inclusive approach, and is proactive, positive, professional, and resilient

• Excellent computer skills and proficiency with Microsoft Office suite and POS software

• Outstanding communication and interpersonal skills, with a passion for crafting positive customer experiences

• Occasional travel may be required in this position

• A desire to innovate and grow with a premier food service organization

Why Join Us?

• Competitive salary, comprehensive benefits, and opportunities for professional growth

• Collaborate with a passionate team dedicated to excellence in service and innovation

Ready to take dining services to the next level? Apply with FLIK today and bring your passion for food and leadership to our table!