Director of Risk and Governance

Job Summary

The Director of Risk and Governance is responsible for supporting the Company's Head of Compliance and Ethics in administering Sorenson's risk and governance assurance aspects of the Company's compliance program. This role is the primary support for the Company's efforts to identify and mitigate risks related to privacy, security and relevant FCC rules and regulations. In accomplishing this effort, this role requires an understanding of operational, legal and regulatory frameworks and the associated control environments that support compliance with those frameworks. This role will be essential in developing and operating tests of controls to ensure proper compliance and governance principles are in place and driving remediation efforts for any gaps that are identified with business stakeholders.

Essential Duties and Responsibilities

• Oversee the company's risk assessment exercises, including risk identification, risk evaluation and scoring, mitigation efforts and implementation.
• Maintain executive alignment that clearly highlights risks, remediation activities, and recommendations for compliance across privacy, security and TRS groups within the company.
• Coordinate with both internal stakeholders and outside counsel on business initiatives, legal guidance, and other matters.
• Oversee and coordinate with the business on the identification, design, documentation, implementation, and remediation of new or enhanced compliance controls, based on risk.
• Communicate with various parties on progress made and results of audits or assessments (ex. Executive or board committees, stakeholders, or functional heads).
• Advocate the mission and goals of the Company's ethics and compliance program.
• Manage and conduct internal investigations of matters reported through the company's Ethics Helpline.
• Other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum: 4 Year/Bachelors Degree

Experience

Minimum Years of Experience:

• 10 years of experience in compliance and regulated industries, with telecom & FCC experience preferred.

Knowledge, Skills, and Abilities

• Experience interacting with business executives and heads of functional groups.
• Working knowledge of regulatory frameworks, preferably FCC or telecommunications specific regulations.
• Understanding of operational processes and ability to identify and determine the impact of regulatory or new business initiatives on the ethics and compliance program.
• Ability to develop leaders within the team and enable growth opportunities.
• Experience designing, implementing, remediating, and testing controls.
• Experience performing risk assessments, identifying risks, and designing risk mitigation strategies.
• Executive-level verbal and written communication skills, including the ability to effectively lead discussions and meetings.
• Superior organizational skills.
• Ability to lead by influence without direct authority
• Effective problem solving and analytical skills.
• Effective planning and execution skills - ability to define and articulate a strong vision, create an actionable roadmap and drive the team to execute within the OKR framework.
• Demonstrated ability to multi-task and manage priorities, including multiple products.
• Proven ability to work under pressure to meet deadlines.
• Decisive, and able to eloquently defend your decisions.
• Proficient technical skills, including audit, controls, business analysis, change management, IT and business risk management, performance metrics and reporting, technical problem resolution, project management, and vendor management.

Working Conditions and Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
• Regular and predictable attendance required.

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.