Summer Camp Communications and Support Coordinator

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Jan 22, 2025

Please see Special Instructions for more details.

Temporary
staff employees are ineligible to receive benefits (leave, health coverage,
State service credit, etc.). They are, however, covered by Worker's
Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.

Special
Notes Regarding Eligibility for the High Deductible Health Plan

Temporary hourly workers (eligibility based on FTE, duration of more than 30 days)

FTE .75+ (cumulative of all jobs) or measured full-time, offered the high
deductible health insurance

Temporary salaried workers (regardless of the FTE, duration of more than 30 days)

Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Position Information

General Information

Position Number	STMP15
Working Title	Summer Camp Communications and Support Coordinator
Division	Academic Affairs
Department	School of Professional Studies
Work Unit	SPS-Prg Mgmt & Summer
Work Location	Main Campus
Vacancy Open To	All Candidates
Position Designation	Non-Student Temporary
Employment Type	Temporary - Full-time
Hours per week	Up to 40 hours per week based on operational needs
Work Schedule	M-F 7:00am-12:30pm OR 12:30 pm- 6:00pm - This will be two (2) positions, one working the am shift and one working the pm shift - may be required to cover both shifts due to staffing emergencies.
Pay Rate	$18.00
Minimum Experience/Education	Bachelor's degree from an accredited university Strong written and verbal communication skills Experience in customer service, camp programs, or educational settings Proficiency in Microsoft Office, Google Workspace, and social media platforms Exceptional organizational skills and attention to detail Ability to work collaboratively in a fast-paced environment Demonstrated experience in effective communication with parents and families Proficiency in conflict resolution strategies For new applicants: 2 professional references from a past or current employer Valid driver's license - required to pass an online van certification test and a road test Ability to pass a criminal background check- required to complete Youth Protection Training Must be available for mandatory orientation training (paid) prior to camp season on Saturday, May 31st, 2025
Departmental Preferred Experience, Skills, Training/Education:	Positive and proactive attitude Creative problem-solving skills
Duties and Responsibilities	Communications: Serve as the main point of contact for parent/guardian inquiries via phone, email, and in person. Draft and distribute newsletters, announcements, and updates to families and staff. Maintain a positive and professional tone in all communications, promoting the camp's values and mission. Monitor and manage camp social media accounts, capturing highlights and engaging the camp community. Operational Support: Assist with daily attendance tracking. Support scheduling and coordination of camp activities as needed. Promote the safety of campers throughout the day, including safe transportation, potentially utilizing a 15-passenger van for designated locations as an emergency chaperone. Customer Service: Address parent and staff concerns promptly and effectively, escalating issues as needed to the Associate Directors or Camp Director. (behavioral, safety, illness, emergencies) Provide information about camp programs, schedules, and policies to families. Establish and maintain communication with on-campus and off-campus partners and vendors for camp field trips, space requirements, and special activities. Collaborate with the enrollment management team to support customers with account support. What You Gain: Leadership Experience: Develop invaluable leadership skills through hands-on experience working with children and youth within a supportive team/family environment. Team Leadership and Guidance: Cultivate expertise in leading and guiding a dynamic team, fostering collaboration, and creating a positive and effective working environment. Autonomous Decision-Making: Acquire and hone the ability to work autonomously, make independent decisions, mediate conflicts, and cultivate other highly marketable skills. Mentorship Opportunities: Engage in meaningful mentorship experiences, guiding both staff and campers to foster personal and professional growth. Summer-Friendly Schedule: Enjoy the perks of a great summer schedule with no night or weekend commitments, providing the perfect balance between work and personal time. Convenient On-Campus Location: Benefit from the convenience of working in an on-campus location. Built-In Time Off: Take advantage of built-in time off during the week of the 4th of July, allowing you to recharge and enjoy a well-deserved break.
Other Work/Responsibilities	Must be physically capable of lifting objects and campers for loading into vans and car seats, dealing with possible injuries, or assisting campers with disabilities Ability to independently use stairs for safe evacuation during emergencies Drive a 15-passenger van as needed for transporting campers to offsite field trips and across campus Capable of lifting up to 50 lbs. and working outdoors in the heat during assigned shifts throughout the 8-week period
Necessary Licenses or Certifications
Proposed Hire Date	05/31/2025
Expected Length of Assignment	2 months
Posting Open Date	01/21/2025
Posting Close Date
Special Notes to Applicants	Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions. However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions. Special Notes Regarding Eligibility for the High Deductible Health Plan Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Posting Specific Questions

Required fields are indicated with an asterisk (*).

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How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
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- Personal Referral
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Where did you learn about this posting?

(Open Ended Question)

Applicant Documents

Required Documents

Contact Information for References
Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

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