Manager Physician Practice Operations

ECU Health is a mission-driven, 1708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1100 academic and community providers. There are over 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research. For more information, visit ECUHealth.org.

In the Department of Emergency Medicine, our mission is to provide and continue to improve the quality of health care services whenever and wherever the patient needs them; to promote scholarly activity regarding emergency health care through education and research; and to maximize the accumulation and utilization of resources in order to accomplish service and scholarly activities, and promote the wellness and satisfaction of department members.

Our tertiary care catchment area includes more than 1.5 million people in eastern North Carolina, many of whom arrive via our integrated mobile critical care and air medical service. Our children's ED opened in July 2012 and the children's hospital opened in June 2013. In September of 2016, we extended our coverage to begin providing professional medical services at ECU Health Outer Banks Hospital in Nags Head, North Carolina.

Our current faculty members possess diverse interests and expertise leading to extensive state and national-level involvement. The emergency medicine residency is well-established and includes 12 EM and 2 EM/IM residents per year.

The Manager of Physician Practice Operations will be responsible for providing support in the areas of finance and personnel for the Department of Emergency Medicine.

FINANCIAL MANAGEMENT AND REVENUE ANALYSIS:

The Manager will be responsible for preparing budgets, preparing revenue forecasts for each funding source: Medical Faculty Practice Plan, State funds, Special Funds and the Medical Foundation, developing the annual and continuing budget process, projecting expenditures and revenues for short and long-range forecasts, preparing written and graphic material for presentation to School of Medicine and Finance Committee external funding in support of budget requests and evaluating all department activities to analyze financial trends in order to provide advice on prioritizing yearly budget initiatives in the department. The Manager will assist the Department Administrator in preparing business plans, pro forma, and proposals for new programs.

The Manager will monitor projected vs. actual revenues and expenses within each of the categories noted above, analyze extensive data, develop proposals with several options for addressing budget issues, and recommend to the Department Administrator those changes necessary to sustain the financial viability of the section, and will also conduct feasibility studies and costs/benefit analyses of proposed new services, outreach activities, and/or equipment purchases.

PERSONNEL MANAGEMENT:

The Manager will set priorities for the assignment of work to support staff, adjusting work balances as required to accommodate shifting levels of demand, complete performance appraisals for support staff, and assure compliance with personnel policies.

CONTRACT NEGOTIATIONS:

Generally within the context of developing new services or providing services to external medical groups, affiliated institutions, the Manager will assist the Department Administrator and Chair with contract negotiations by providing pertinent financial cost benefit analysis for successful conclusion of an agreement. The Manager will assist in the development of appropriate contract terms for third party payor contracts as they relate to Emergency services, will monitor and track contract revenue and work closely with the Contract office for billing and receipting revenue and navigating the approval process.

OTHER

The manager will provide a high level of independent and discretionary judgment for administrative matters. Anticipating and negotiating solutions for potential problems that could impact the administrator/college and the scope of internal and external responsibilities and routinely coordinating and facilitating solutions with internal and external organizations and constituents. The manager will clearly and concisely convey information verbally and in written form; effectively present ideas to administration, chairs, personnel committee chairs, individuals or groups to ensure that they understand the information and message, collect and analyze data for special projects assigned by administration and will be involved in operational activities such as records management and budget data.

The manager will use strong knowledge of and be able to utilize PeopleAdmin, Banner HR, Banner Finance, ODS, ECU Faculty Manual, create Position Change Forms, Internal Compensation Forms with their justifications, EHRA Sharepoint Site and other university systems related to Human Resource actions.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with ECU Medical Center. ECU Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program ( ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System ( TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

Graduation from an appropriately accredited four-year college with a degree in business administration, public administration, health care administration, or a related program and three years of clinical or administrative management experience; or an equivalent combination of training and experience is required.

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If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.