Fleet Support Engineer

Req ID:474989

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Fleet Support Engineer in New Castle, DE, US we're looking for?

Your future role

Take on a new challenge and apply your analytical and problem-solving expertise in a new cutting-edge field. You'll work alongside innovative, dedicated, and collaborative teammates. You'll provide essential technical expertise to both the Operator and Alstom teams, making a significant impact on the efficiency and reliability of our fleet operations. Day-to-day, you'll work closely with teams across the business (such as Maintenance, Operations, and Quality Assurance), analyze data coming from the smart system and from the Operator, and much more.

We'll look to you for:

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  Delivering high-quality technical support and advice to ensure optimal fleet performance,

  
  
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  Analyzing and interpreting data from smart systems to drive improvements,

  
  
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  Preparing detailed reports on fleet condition and performance metrics

  
  

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

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  4 year's degree in Mechanical, Electrical, or Railway Engineering,

  
  
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  Your experience in railways environment or systems integration will be considered a great asset,

  
  
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  Familiarity with smart system technologies, diagnostic tools, train functions (any kind of rolling stock: LRV metro, regional, mainline)

  
  
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  Experience of Train Systems and/or Train Control,

  
  
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  Knowledge of Electrical motors (DC & AC)

  
  
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  Experience with CAN BUS systems and Ethernet communications

  
  
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  Able to provide remote troubleshooting

  
  
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  Able to work in a rotative shift environment for 24/7 support

  
  
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  Able to take short business trips to other Alstom's sites as required.

  
  

Please consider that the job is initially based in New Castle, DE., and eventually may be hosted in Amtrak's CNOC (Consolidated National Operations Center) located in Wilmington, DE.

Things you'll enjoy

Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

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  Work with cutting-edge technologies and smart systems to enhance fleet performance

  
  

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.