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Lead Specialist - OT Networking

Energy Transfer LP
401(k), profit sharing
United States, Texas, Houston
Jan 23, 2025

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Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Come join our award winning 11,000 strong organization as we fuel the world and each other!

Summary:

This position has the responsibility for the maintenance, troubleshooting and administration of the organization's production network infrastructure. The person in this position will work closely with members of the operations staff to ensure very high levels of safety, reliability, and security. They will serve as the technical resource for network production operations support and relevant projects.

Essential Duties and Responsibilities:



  • Working knowledge of LAN/WAN technology to configure and resolve problems with network hardware and software.
  • Provides first-level support to incidents that require the network inclusion
  • Evaluate, design, implement, and support new network architecture and existing deployments
  • Participation in project delivery work, including device configuration, planning, and vendor coordination.
  • Work with users to understand their needs and with OT personnel to develop effective system solutions for assigned applications.
  • Develop and implement network infrastructure changes via the established Change Management process
  • Act as technical resource to relevant network matters for organizational units
  • Provide succinct and timely, up-to-date project / network documentation; including drawings
  • Practice network asset management that includes network device / component inventory, support agreements, relevant vendor contracts and others
  • Perform hardware and software upgrades for new and existing equipment as needed.

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements of this position are listed below.



  • 1. Bachelor's degree in Computer Science, Computer Engineering, related technical disciplines or certification with practical experience and 10+ years of related experience.
  • 2. In-depth working knowledge of LAN/WAN technology and be able to configure and resolve problems with network hardware and software.
  • 3. Strong working knowledge of Datacenter technologies.
  • 4. Strong working knowledge of Ethernet cabling, routers, switches, firewalls.
  • 5. Effective written & verbal communication, as well as interpersonal skills to work in a team environment, establishing & maintaining good working relationships with others, to support team & company objectives, and a willingness to work in all operational areas.
  • 6. Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management.
  • 7. Candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities.
  • 8. Ability to carry computer equipment up to 50 pounds


Required experience is commensurate with the selected job level:

* The Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 2-5 years of relevant job related experience
* The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience
* The Lead Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience

Preferred Qualifications:



  • CCNA or equivalent

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


  • Usually, normal office working conditions.
  • Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
  • Occasional overnight travel may be required.
  • Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.


Equal Opportunity Employer/Disability/Vet

DISCLAIMER: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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