Trauma Performance Improvement & Patient Safety Coordinator

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:

We are currently seeking a Trauma Performance Improvement & Patient Safety Coordinator to join our
Trauma Services team. This full-time role will primarily work on-site (days, M-F).

The Trauma Performance Improvement & Patient Safety (PIPS) Coordinator is fundamental to the development, implementation and evaluation of the trauma program. Working in conjunction with the Adult Trauma Medical Director, Pediatric Trauma Medical Director, Trauma Program Manager and Pediatric Trauma & Critical Care Coordinator, this person initiates, manages and oversees the organization of the Trauma PIPS Program. This individual works with other members of the trauma program to identify areas in need of improvement for the injured patients of all ages, from pediatrics to geriatrics.

RESPONSIBILITIES:

• Facilitates and coordinates performance improvement (PI) activities between all departments involved in the management of trauma patients
• Ensures that all admitted trauma patients have some level of PI review
• Actively assists in the identification of any care, safety, process or systems issues that have potential performance improvement opportunities
• Assists with the collection of complication data on trauma patients for the Trauma Registry
• Prepares case summaries on trauma patients who have had complications and/or died
• Facilitates the review process, assists in the development of the action plan, method of monitoring, re-evaluation, and benchmarking as appropriate
• Assists in assuring loop closure in cases that had opportunities for improvement
• Participates in the development and monitoring of policies, procedures and standards of care
• Attends and participates in activities of the Adult and Pediatric Multidisciplinary Committees, Concurrent Trauma PIPS Committee and Surgery Morbidity and Mortality Conference
• Monitors for potential sentinel events as related to the trauma patient
• Assists in the development of quality review filters
• Performs audits and case reviews to identify trends and quality care issues
• Participates in root cause analysis and system reviews conducted on trauma patients as appropriate
• Incorporates TQIP risk-adjusted benchmarking and outcome reports in analyzing comparative institutional results as related to patient care and system development
• Works collaboratively to integrate the efforts of the Trauma PIPS Program into the overall Performance Improvement and Patient Safety efforts of the hospital
• Participates in research projects as appropriate
• Assists in compliance with NTDB and MN Trauma State System standards
• Assists in preparation for American College of Surgeons verification site visits
• Assists in data validation with trauma registry staff as needed
• Serves as a clinical resource for registry staff

QUALIFICATIONS

Minimum Qualifications:

• Bachelor's degree in related healthcare field or nursing
• 3-5 years of experience in specified acute care clinical area, e.g., trauma, surgical, orthopedic, stroke, etc

Preferred Qualifications:

• Master's degree in related healthcare field or nursing
• 2-4 years of experience in project management, program planning or administration

Knowledge/ Skills/ Abilities:

• Effective interpersonal communication skills
• Comprehensive approach with attention to detail in work style
• Competent in general computer skills and software programs such as Microsoft Word, Excel and PowerPoint preferred
• Ability to run basic data reports (preferred)

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.