Academic Records Coordinator

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The World Campus Office of the Registrar is in search of an energetic, flexible, and customer-focused person to serve as an Academic Records Coordinator-Support. As a member of the Registrar's Office team, the Academic Records Coordinator-Support helps to provide front-line service to populations both internal and external to World Campus and the greater University. This position has a strong emphasis on communication with students, staff, faculty, and internal contacts across the University in order to keep accurate student records.

The Academic Records Coordinator-Support position assists students in enrolling in World Campus course work, as well as providing information and answering questions regarding various enrollment situations and is integral to the development and maintaining of the student's academic record. This may include one or more of the following:

• Course availability

• Course controls

• Advanced class search

• Deadlines, grades, drop and add/withdraw/cancellation.

• Tuition as well as tuition adjustment, graduation, change of campus/change of major, leave of absence, and returning to the University.

• Prepare re-enrollments and academic renewals for processing by researching student records. Create Non-Degree student records. Collaborate with other Outreach and Online Education (OOE) units regarding students' enrollments.

• Explain and maintain compliance with federal and state guidelines, including FERPA to all students and staff. Serve as the World Campus Registrar's Office representative at OOE unit meetings and committee meetings.

Education and Experience:

Minimum requirement is a high school diploma/GED. The ideal candidate should possess prior work experience with office technology including the MS Office Suite; a strong work ethic; a dedication to providing excellent customer service to our students as well as our internal customers; strong written and verbal communication skills; sound critical thinking and decision-making skills and the willingness to learn and adapt to new and evolving technologies.

Additional Information: The hours for this position will be Monday through Friday, 8:00 a.m. -5:00 p.m. EST. This position works consistently on a remote basis but requires travel to the office on a consistent, rotating basis for mail processing. Staff may also be required to be onsite for other events/activities/trainings/meetings. Required travel to University Park will be at the employee's expense.

Please submit resume and cover letter for consideration when applying. Applicant review will begin the week of early February.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: