Transporation Specialist

job purpose:

The Transportation Specialist will be responsible for partnering with our 3PLs, carriers, transportation service providers and internal teams to ensure timely and accurate delivery of shipments throughout our supply chain. This role will be a key member of our supply chain team, involved with daily operations as well as strategic initiatives which seek to optimize our network and processes. This role will regularly collaborate with key stakeholders and carriers, building strong relationships that support customer and organizational requirements.

responsibilities:

• Accountable for day-to-day relationship and performance of our carriers, transportation service providers and 3PL partners
• Develop carrier relationships that effectively support our organization and customers, utilizing data and KPIs to drive carrier performance and continuous improvement
• Collaborate with 3PLs, production sites, carriers and customer service to improve efficiency while reducing damages and complaints
• Work with our outsourced transportation service provider to monitor shipment deviations and rapidly find solutions which ensure timely delivery of product
• Define and manage KPIs and dashboards (both internal and external) to allow for data driven decision making that balances service and cost
• Identify and implement process improvements and cost saving opportunities across the transportation network, ensuring fairlife has the right mix of cost and service in its portfolio
• Resolve all invoice exceptions and drive efficiency improvements with carriers and finance
• Support all transportation RFPs, carrier selection and rate negotiations
• Accountable for resolution on all returns, claims and dispositions
• Support all import requirements as needed
• Support growth initiatives and lane conversions, identifying and implementing new carriers and rates
• Conduct monthly carrier scorecarding and work with carriers to identify and remediate operational issues
• Facilitate the preparation and execution of quarterly business reviews (QBRs) with our key transportation vendor partners

skills/qualifications required:

• Bachelor's degree in Business, Logistics, Supply Chain or related field experience
• Strong written and verbal communication
• Attention to detail and accuracy in reporting a must
• Strong planning, scheduling and analytical skills
• Ability to multi-task and work in a fast paced, entrepreneurial environment
• Proven success building relationships and working cross-functionally
• Proficiency with Microsoft Word, Excel and PowerPoint
• Experience working with Transportation service providers and carriers
• Experience in a Transportation Management System preferred
• Experience with data analytics and visualization platforms (e.g., PowerBI)
• Ability to work collaboratively in a team environment while delivering individual results
  
  

position location: Chicago, IL

reports to: Transportation Manager

travel requirements: Minimal, 10-20%

exempt/nonexempt: Exempt