Aftermarket Fulfillment Specialist

Category:

Engineering

Employment Type:

Contract

Reference:

BH-381841

Aftermarket Fulfillment Specialist

Invoicing Scope:

* Track & report DbW parts shipments and/or consumption using SAP reports.
* Separate collisions, warranty, and maintenance parts.
* Support documentation efforts for collisions and warranty claims as needed.
* Track and report shipping cost for all DbW parts using GLO reports/dashboard.
* Determine the monthly cost to be charged to customers at the end of the month = Actuals + Shipping Cost.
* Provide documentation to accounting for monthly invoicing.
* Assist accounting with cash application as needed and balance reconciliation.
* Work with BSE to identify SAP reports to use and automation opportunities.
* Complete transactions in the ERP system as needed.

Customer Service Scope:

* Track and report material backorder status for pending hardware work orders and other demand to DbW partner
* Collaborate with Fulfillment MPM to ensure on-time delivery of supply to DbW partners.
* Initiate inventory requests for transfer and track status through delivery, escalating any delays or issues.
* Track and escalate parts shipments to avoid logistics delays.
* Work with shipping partners or inventory analysts to resolve inventory issues.
* Manage inbound deliveries for DbW parts shipments.
* Escalate newly reported or urgent backlog to Fulfillment MPM.
* Perform data hygiene clean-up related to DbW partner shipments in ERP system.
* Monitor and escalate backorder STO line items for transfer to DbW partners.

Estimated Min Rate: $40.00
Estimated Max Rate: $45.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.