New

Executive Director of Information Technology

University of Georgia

retirement plan

United States, Georgia, Athens

Jan 30, 2025

Posting Details

Posting Number	S13163P
Working Title	Executive Director of Information Technology
Department	CAES-Information Technology
About the University of Georgia	Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.
About the College/Unit/Department
College/Unit/Department website	https://oit.caes.uga.edu/
Posting Type	External
Retirement Plan	TRS or ORP
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	Monday-Friday, 8am-5pm
Advertised Salary	Commensurate with Experience
Posting Date	01/30/2025
Open until filled	Yes
Closing Date
Proposed Starting Date	03/01/2025
Special Instructions to Applicants
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title	Director. Subdivision/Unit AD
FLSA	Exempt
FTE	1.00
Minimum Qualifications	Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications	Master's Degree preferred. Minimum 8-10 years' experience in Information Technology management preferred. 3-5 years of supervisory experience.
Position Summary	This position is responsible for managing the overall operations, planning, and development of information and technology services for the College of Agricultural and Environmental Sciences. The mission of the Office of Information Technology ( OIT) is to foster and support an effective information technology environment in service to those who contribute to and/or benefit from the overall mission, vision, and operation of the University of Georgia, College of Agricultural and Environmental Sciences ( CAES). The overall human resource and operating budget for this service unit is $1.4 million, with a staff of over 30 professional-level employees. This team is comprised of IT Managers, Web Developers, Application Developers, Systems Administrators, Client Services Specialists, and Helpdesk Professionals. Personnel are physically based in five locations in the state of Georgia (Athens, Griffin, Tifton, Calhoun, and Statesboro). The organization's support domain includes CAES clientele at the University of Georgia Athens and Griffin campuses, County Extension Offices, Research & Education Centers, and departmental farms. The OIT Executive Director reports to the CAES Senior Director of Finance & Administration and is a key member of the CAES Finance and Administration senior management team. Responsibilities include: strategic and tactical planning, budget management, project management, strategic planning, resource management, vendor relationship management, developing a culture of customer service, acting as main liaison with Tifton Sr. IT Manager, and the supervision and development of IT professionals and leaders. The OIT Executive Director must be highly motivated, skilled and experienced in managing a complex and diverse technology-based service unit, solutions-driven and focused on exceptional customer care.
Knowledge, Skills, Abilities and/or Competencies	Bachelor's degree in an appropriate field of study. Experience in Information Technology management. Supervisory experience in a large and complex organization. Knowledge of system administration, information security, project management, and user help desk support models. Working knowledge of technology infrastructure, including related software and hardware, as applied in a large and organizationally diverse unit. Able to produce and maintain complex reports and records. Strong interpersonal, leadership, customer service, planning, and decision-making skills. Effective verbal and written skills, including conflict resolution and the ability to conduct in-person training. Ability to maintain confidentiality at all times. Establish and maintain working relationships with faculty, staff, and the public. Experience with HR data systems, Microsoft Office Suite, Smartsheet, recruiting, training development, and presentations.
Physical Demands	Light office work. Normal office environment. Continual computer use. Travel throughout the State of GA to conduct training and oversee staff. Driving as needed to perform job duties. Multi-task amid regular interruptions.
Is driving a responsibility of this position?	Yes
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	Yes
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	Yes
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Information Technology Management

Direct and coordinate the delivery of Information Technology Services, including, but not limited to:
- Central database and web services
- Network and communications services
- Client and desktop support services
- Instructional and virtual communications services, technology awareness and education services
Promote, foster, and monitor exceptional customer care.
Coordinate and manage all aspects of IT as needed, including, but not limited to the following functional areas: information systems architecture, user experience and web services, application analysis and development, systems administration, cloud services management, network support services, digital delivery systems, desktop support services, instructional support services, and information security.
Foster and maintain effective strategic working relationships, internal and external, to the College and University.
Management of strategic partnerships; participation in the development of technology and website policies; and the coordination and implementation of technology and website initiatives.

Percentage of time

Duties/Responsibilities

Leadership and Supervision

Effectively recruit, develop, evaluate, supervise, and retain highly skilled, highly motivated, and customer-focused IT personnel. Ensure College strategic vision and initiatives are effectively communicated to impact the accomplishment of their roles.
Develop and implement effective employee retention, professional development, and leadership succession strategies for the CAES IT workforce.
Consistently evaluate organizational structure to ensure that it is appropriate to meet departmental, college, and university IT needs.
Assure the continued development and strengthening of the IT workforce through deliberate and thoughtful recruitment of qualified and motivated employees, constructive evaluation, performance monitoring, coaching, mentoring, and professional development.

Percentage of time

Duties/Responsibilities

Strategic and Financial Management

Assess and analyze CAES operational and programmatic needs and requirements.
Lead strategic planning and project management initiatives and processes.
Actively align IT skill sets, resources, services, and non-personal assets to CAES strategic direction, goals, and objectives.
Work with senior management and clientele to develop and communicate a strategic vision for IT that is broadly embraced within the College.
Develop and manage departmental budget and resources.
Manage budget for all classroom technology upgrades and Student Technology Fees.
Practice disciplined stewardship of CAES IT assets and budgets.

Percentage of time

Duties/Responsibilities

Liaison with key college, University, and outside groups

Serve as primary liaison with UGA Enterprise Information Technology Services (EITS) and University System of Georgia IT services. Effectively represent CAES interests to these groups in an effort to ensure that important and unique CAES IT needs are well understood.
Serve as primary contact with outside vendors and consultants. Manage these relationships to ensure fiscal efficiency and alignment with College strategic goals.
Inform and advise the Director of CAES Finance and Administration, Administrative Council, Department/Unit Heads and other senior leadership on relevant communications, website, and technology matters.
Effectively communicate IT goals, needs, and service expectations with a diverse array of internal college constituencies, including students, administrators, faculty, and staff.
Represent CAES OIT within external regional and national associations such as the Southern Region Program Leadership Network (SR-PLN).
Manage relationships and project strategies with vendors or consultants concerning IT and web-related initiatives.

Percentage of time

Duties/Responsibilities

Other Duties

Act as a catalyst for interdisciplinary teamwork, innovation, and exploitation of traditional and emerging technologies and best practices for the benefit and advancement of CAES Instruction, Research, and Extension.
Participation and leadership in relevant college and university-level committees, forums and councils supporting the continuous improvement of technology services, customer care, and cost-effectiveness.

Percentage of time