Construction Manager (Contractor Specialist)

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

* This position is field and will not report to a location. Incumbent may live in central, eastern NC or the SC area*

Position Summary:

This field position is responsible and accountable for direct on-site oversight and execution of contractor construction, maintenance and restoration activities. In this position you will be working on active construction projects with transmission and wireless vendors to ensure the adherence to construction standards, work methods and procedures as well as an understanding of safe work practices. This position requires minimal overnight travel, usually less than 5 nights per year. Typical schedule is Monday - Friday. Position serves as a point of contact for PeakNet contractors' utilization with a focus on improving overall job costs, quality and timeliness through work planning, job execution, inspection process, audits, crew productivity, site and dependency management (tree trimming, right of ways, locates, etc), job design review, required material, time and equipment management. Support customer satisfaction efforts by collaboration with local company and contractor management, peers and peer organizations to meet customer commitment dates. This position may require extensive drive time. The expectation is that you will exit your vehicle and be an active observer on the construction site. This position will require you to traverse multiple terrains (gravel, marsh, uneven surfaces, etc.) in various weather conditions (high and low temperatures, rain, etc.) There is the occasional need to lift items 25+ lbs for site maintenance.

Responsibilities:

• Manage the execution of Customer Delivery work plan in accordance with the Distribution Construction & Maintenance Scope & Method of Payment while maintaining financial stewardship.

• Ensure the efficient utilization of contractor resources to meet the work plan.

• This position works to ensure customer and company needs are met while working with internal and external partners.

• Accountable/responsible for validating that contractors are performing job readiness checks by working with appropriate contractor field leadership and crews.

• Document any anomalies in the work plan, and then actively managing this block of work while communicating with all stakeholders to correct or resolve issues impacting the work plan.

• Monitor progress of work orders assigned to resources under the control of this position.

• Approve special equipment using the current CD process (crane, pressure digger, etc.)

• There is the occasional need to lift items 25+ lbs for site maintenance.

• Responsible for pre-approvals (matting, hand dig adder, stone backfill, set-up adder, etc.)

• Perform productivity and quality assessments, job reviews and validate that contractors are providing work order field statuses, etc.

• Work with appropriate organization(s) to support process improvement (Zone Operations, R&PM, Engineering, Supply chain, etc).

• Conducts and assists in the investigation and resolution of elevated complaints/claims associated with contractors and their performance.

• Resolve practical issues, interpret instructions, and perform tasks to resolve problems as they pertain to contractor related issues.

• Constructability Review - work with other departments to verify work order can be worked as written prior to planning and scheduling.

• Actively participate in preconstruction meetings.

• Provide feedback to the Scheduler, or appropriate parties, on rescheduling reasons; including, any work plan adherence variations (schedule adherence meetings), or emerging issues that will result in carry-over work or unfinished tasks in a timely manner.

• Monitor and report on the contractor work status.

• Assist Contractor in resolving material issues/needs.

• Work with appropriate departments to address gaps/issues with job information.

• Ensures contract crews have accurate job specific information for each work request. (Work orders, drawings, and material list, etc.)

• Keep Scheduler abreast of contractor resource reassignments for emergent work that impacts the scheduled work plan while working in tandem with the Distribution Resource Specialist on work plan updates.

• Manage/validate prerequisite opportunities to ensure the crews do not have roadblocks to starting the job when they arrive on site.

• Monitors contract crew productivity, process and standards adherence, and work request status.

• Validate that contractors are progressing their work to notify the Project Manager when contractor crews have completed work in the field.

• Meet regularly with contractor management to evaluate work performance, as well as other notable field observations/Quality audits/Technical Reviews.

• Conduct Field Observations to inspect and monitor contractor productivity and work quality.

• Ensure notification and timely documentation of incidents by serving as the single Point of Contact (POC) according to the Event Reporting Criteria (Preliminary Incident Report (PIR), Apparent Cause Analysis (ACA), Initial Event Notification (IEN), Prompt Investigation Response Team (PIRT), etc. including follow up.

• Effectively manage all T&E work to validate charging for personnel, equipment and work listed on contractor time sheets.

• Reviews jobs to identify switching required and validate switching request as needed.

• Validate contractors are following the current CD planned outage process and assist as needed.

• Serve in leadership positions during planned and unplanned critical work.

• Builds relationships and communicates with customers, builders, developers, electricians, and other area utilities

• Build and maintain strong relationships with both internal partners and external customers.

• The Contractor Specialist and Project Manager will work as a unified team to deliver an effective work plan whereby the crews can complete the tasks as intended.

• Promotes coordination with other utilities and government agencies to meet internal requirements and external requests.

• Resolve disputes between external parties and Duke Energy contractors. (customer complaints, defective work, etc.)

• Onboarding new vendors and off-site contractors as needed.

Basic/Required Qualifications:

• Bachelors degree

• In addition to required degree, minimum four (4) years relevant work experience.

• In lieu of required degree, High School/GED and minimum six (6) years relevant work experience.

Desired Qualifications:

• OSHA certification preferred

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Additional Preferred Qualifications

• Possesses strong Distribution Customer Delivery experience (6 years).

• Demonstrated working knowledge of Distribution Safe Work Practices.

• Possesses a working knowledge of Distribution design and quality standards.

• Demonstrated effective leadership skills.

• Possesses excellent Distribution Operations experience (6-8 years) and/or Transmission.

• Demonstrated effective communication skills (oral and written).

• Demonstrated ability to be self-directed.

• Possesses satisfactory work availability, during and after work hours/ 24-7 (weekends/holidays, etc.)

• Demonstrated effective influencing skills.

• Demonstrated good interpersonal skills.

• Possesses experience in multiple roles in Distribution.

• Demonstrated excellent knowledge of Distribution design and quality standards.

• Demonstrated good computer skills - knowledge of Distribution computer systems, Outlook and Microsoft Office products.

• Demonstrated ability to collaborate with others and team.

• Demonstrated experience in effectively handling of contract performance issues.

Working Conditions

• Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.

• This position may require extensive drive time.

• The expectation is that you will exit your vehicle and be an active observer on the construction site.

• This position will require you to traverse multiple terrains (gravel, marsh, uneven surfaces, etc.) in various weather conditions (high and low temperatures, rain, etc.)

Specific Requirements

• Valid drivers' license

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Travel Requirements

Posting Expiration Date

All job postings expire at 12:01 AM on the posting expiration date.

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