In-Dealership Consultant

General Responsibilities:

• Primary point of contact to drive and assist with enrollment goals of dealers into various assigned OEM Programs.

• Ensure turn around time requirements are met on critical implementation milestones from key dealership staff.

• Establish effective partnering relationships and facilitate in-person and virtual discussions to drive client KPIs.

• Subject Matter Expert (SME) of various programs to drive program engagement and utilization

• Oversee and facilitate user training and support through the programs implementation lifecycle(s).

• Proactively identify implementation risks and work to mitigate effectively and efficiently.

• Consult with assigned dealerships to develop action plans that drive results by implementing processes and unique Dealership needs.

• Build strong, productive relationships various vendor partners who are integrated into overall program structure.

• Document, communicate and escalate issues/concerns as necessary according to the program plan.

• Consistently review status of performance metrics using program analysis, data and tracking.

• Participate in weekly performance and brainstorm discussions with Maritz Lead (Program Manager) to develop smart practices and collaborate on how to overcome obstacles

• Using effective and efficient time management to focus on impactful activities and ability to challenge deviations from identified goals

• Manage expenses as required by provided Maritz guidelines

Preferred Education/Experience/Skills:

• Four-year college degree (bachelors) or equivalent experience preferred

Additional qualifications:

• Consulting and/or retail experience with automotive dealerships

• In-depth knowledge of the retail automotive industry, including common terminology, dealership structure and process workflows

• Knowledge of dealership/automotive retail software. (CRM, digital retail tools, DMS, etc)

• Fast-learner, and passionate ability to remain in-touch with fast-changing solutions

• Demonstrated history of sustaining a positive attitude during high-stress situations

• Ability to work within defined Maritz team, partner with clients and vendor-partners

• Excellent oral and written communication skills

• Excellent presentation, facilitation, and motivational skills to generate results

• Computer skills with Microsoft Office proficiency

• Strong analytical, problem-solving, and decision-making skills

• Willingness to travel weekly (up to 70% overall depending on territory).

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-1650 or by sending an email to idisability.administrator@maritz.com.