Document Control Specialist

Position Purpose:

Under the guidance of Department Leadership, the Document Control Specialist is responsible for providing professional and efficient clerical support to their assigned department.

Nature and Scope:

The Document Control Specialist is responsible for:

* Receive and process all department inbound communications which may include medical or other types of charts/files, claims, faxes, Emails, phone calls, standard mail or other related system communications either hard copy, voice or electronic.

* Distribute all outbound communications which may including medical or other types of charts/files, claims, faxes, Emails, phone calls, standard mail or other related system communications either hard copy, voice or electronic.

* Ensuring accurate data population in the health maintenance record. This data will be used by providers to determine future treatment plans and ensure accurate data population in credentialing and quality files. These files are used by the health system to maintain information about providers at Renown.

* Maintain a good working knowledge of applicable business systems which may include electronic document control systems, electronic medical record systems (EPIC), electronic credentialing systems, claims reimbursement systems, billing systems, scanning/faxing/emailing systems.

* Provide data entry as needed by the department.

* Depending on specific department needs, may be responsible for supply inventories and order department supplies as required.

* Work directly with third party vendors as needed in regards to office equipment and maintenance.

* Provide internal and external customer service as needed. This may include speaking directly with clinical and non-clinical staff.

* Track and report all documenting control steps to meet compliance and regulations standards.

* Adhere to all expectations in regards to HIPAA regulations, policies and quality measures.

* Provide additional clerical duties as assigned and on an as needed basis per departmental needs. This may include assignments specific to the department such as auditing consultation reports.

This position is challenged with a high volume of inbound documents and will be held to daily productivity metrics. The incumbent will thus be measured on quality and quantity goals as needed per department.

This position does not provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications: Requirements - Required and/or Preferred

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English.

Experience:

Excellent written/oral communication skills required. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure. Prefer one-year office experience. Applicants with experience in a healthcare setting will be given preference.

License(s):

None.

Certification(s):

None.

Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.