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Office Coordinator (Manheim)

Cox
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Tennessee, Mount Juliet
Feb 06, 2025
Manheim, part of the Cox Automotive family of businesses, is looking for an Office Coordinator, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace.

This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities and handles basic data entry. The ideal candidate will be a self-starter with the ability to be very detail-oriented and work under tight deadlines.

Benefits

  • Once you're on board, earn referral bonuses (the amount varies based on job type). You'll earn at least $1K for each new eligible technician referral you provide.
  • 30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
  • Great healthcare benefits from day 1. Multiple options are available for individuals and families.
  • At Cox, we believe in being transparent - please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits.
  • 10 days of free child or senior care through your complimentary Care.com membership.
  • Generous 401(k) retirement plans with up to 8% company match.
  • Career growth through Cox Auto University training.
  • Great coworkers who love being part of a team.
  • Employee discounts on hundreds of items, from cars to computers to continuing education.


What You'll Do

  • Perform sale day administration functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
  • Provide quality customer service through fact to face and phone support. Answer questions and provide support.
  • Perform basic data entry into the AS 400 computer system and download digital image of vehicles into the system if instructed.
  • Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
  • Copy data and compile records and reports. Sort and file documents.
  • Operate office equipment, such as copier, fax machine, scanner, postage machine, etc. Answer phones, convey messages, and run errands. Greet and assist customers.
  • Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
  • Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer.
  • Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
  • Perform sale day administrative functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
  • Provide quality customer service through face to face and phone support. Answer questions and provide support.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.
  • May be required to work overtime (more than 40 hours per week) as business needs dictate.


Who You Are

Minimum:

  • High School Diploma/GED and 3 years' experience in a related field OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years' experience in a related field
  • Prior clerical or administrative experience
  • Strong communication and organizational skills.
  • Basic computer software skills
  • Commitment to providing excellent customer service


Preferred:

  • Previous title experience


USD 16.15 - 24.23 per hour

Compensation:

Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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