Driver License Examiner Assistant - Whitehall DLC

Commonwealth Of Pennsylvania
$42,437.00 - $63,343.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Fullerton
1101 Macarthur Road (Show on map)
Feb 10, 2025
THE POSITION Do you have an enthusiastic approach to customer service? If you are looking for an entry-level position that can lead to a satisfying career, the Department of Transportation has the opportunity for you! We are seeking a passionate individual to provide excellent customer service while assisting the public with driver licensing services! Apply today to experience the reward of helping your fellow Pennsylvanians in this critical role to help combat identity theft and fraud DESCRIPTION OF WORK In this position, you will engage directly with customers to confirm applicant identification, ensure the completion of application forms, and input data into online driver license application software. Responsibilities will encompass administering standardized knowledge assessments to gauge the applicant's comprehension of the Vehicle Code, driving regulations, and relevant traffic control devices. A vision screening for visual acuity will be conducted for all applicants utilizing a telebinocular instrument. You will also be tasked with entering applicant test results and customer applications for driver license services into online software systems via a PC terminal. It is essential to strictly follow all components of the Driver and Vehicle Services' Customer Service Policy. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 80 hours bi-weekly Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch. Overtime and travel required Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience obtaining, evaluating, and providing information to the public. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.