Social Services Coordinator (Eagle Creek)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $51,500.00

Job Description:

As the Social Services Coordinator you will support families in our community who are seeking assistance and ensure a professional and dignified interaction while at The Salvation Army, while ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Provide ongoing coordination, leadership, and direction for the Social Services on Eagle Creek campus case management, emergency social services, Pathway of Hope, seasonal events, and Food Pantry
• Attend and represent TSA Eagle Creek at community network meetings and committee meetings as appropriate to TSA Social Service needs
• Develop and maintain relationships with community collaborators and agencies
• Meet with clients who are seeking assistance to conduct thorough and proper intake according to The Salvation Army policies and procedures; provide professional and thorough case management to clients seeking utility assistance.
• Work with the CIAC Volunteer Coordinator to communicate Social Services volunteer opportunities and recruit volunteers.
• Help prepare and maintain the Social Services budget
• Ensure that all Social Services documentation is done promptly and per The Salvation Army policies and Procedures.
• Maintain and submit accurate monthly statistics, financial records, and reports per The Salvation Army and other funding requirements
• Assist in monitoring the community population for changes in demographics, interests, and needs as it relates to Corps program growth and sustainability.
• Ensure case management with Booth residents is completed and up to date per Salvation Army Policy and Procedure.

Food Pantry:

• Coordinate orders and donation pick-ups from food pantries from local churches stores and other places as needed.
• Process food donations unload deliveries upon arrival and prepare goods for Food Pantry.
• Ensure that the operation of the food pantry and its equipment meet all health and safety requirements.
• Maintains a clean and organized food pantry and work area and keeps the building secure.

Pathway of Hope:

• Ensure quality of local data and reporting of information that will support local, divisional, and territorial POH program outcomes.
• Ensure relevance and consistency of POH by collaborating with the Divisional POH Coordinator regarding ongoing development of policies and procedures, goals and objectives, and outcome-based measures related to the POH.
• Working in conjunction with CIAC Director of Development and Donor Relation Specialists at DHQ to share Pathway of Hope success stories with donors and secure donor funding.

• Oversee annual POH evaluations/outcomes measurement and complete summary/review report to Divisional POH Coordinator.
• Report any POH implementation challenges and work with the Divisional POH Coordinator to develop an action plan to address program development need
• Coordinate and/or facilitate life skill courses for financial management, parenting skills, focused group Bible study, and other topics
• All other duties as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: A bachelor's degree in social work, or a related field required

Background Checks: The position requires a background check to be completed, and all background check results will be reviewed.

Experience:

• experiencing working with Housing and Urban Development
• 2-3 years of supervisory experience
• 5 years of social work experience

Certifications:

• Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard
• Must complete Safe from Harm training within the first 90 days of employment.
• Must complete the Caseworker Certification Program within 30 days of employment
• Must complete SIMS Service Point Training within 30 days of employment
• Must complete Turbo Statistical Training within 60 days of employment

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Strong organizational skills
• High levels of emotional intelligence
• Strong cultural competency skills

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: There are some travel expectations (i.e., picking up food pantry donations) with The Salvation Army vehicles, occasional travel required for work-related conferences

Working Conditions: Work is performed in an (office, environment; "may require some weekend and evening work")

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.