Business Analyst III

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For:

If you have 5+ years' experience in market analysis and a desire to apply that skill to a rapidly growing aviation satellite communications market, then you will be excited about the Aviation Business Analyst. You will be an integral member of the Iridium Global Aviation business development team. You will play a vital role as the aviation business analyst building BI tools that help the team identify market opportunities, building business plans for new products and services. In this role, you will focus primarily on the analyses of Iridium's business data, validation of post process data, and generation and management of system reports and metrics. You will thrive in this role if you enjoy working in a fast paced ever changing work environment, requiring flexibility, initiative, and the ability to adapt to frequently shifting priorities.

What You'll Do:

Lead market research activities, monitor competitive activity, and identify gaps or unaddressed customer needs.
• Analyze internal and external data and draw appropriate conclusions to support the development of product strategy and vision
• Lead product launches including working with marketing, public relations, and business leaders
• Be accountable for communication of Go-To-Market (GTM) updates and reviews with cross functional leadership
• Work as a member of a cross-functional team to implement new service model and requirements
• Assist with mining data from primary and secondary sources and reorganizing data into formats that can be easily read by either human or machine
• Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts
• Assist with preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Collaborate with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance
• Play a key role in partnering with the marketing team on development of marketing programs and strategies that tap into consumer/customer insights.
• Be responsible for partnering with and informing our Sales team with relevant data to create messaging, presentation materials and creative assets for in-market products.

What You'll Need to Succeed:

• Bachelor's degree in Business Data Analytics, Computer Science or related field; or equivalent combination of education and experience
• 5+ years' experience as a Business Intelligence Analyst, Data Scientist, or similar role
• Proficiency in extracting and analyzing data from databases using NetSuite Datawarehouse, SQL or other relevant tools
• Experience in creating reports and dashboards using Power BI or Tableau
• Advanced knowledge in Excel (i.e., pivot tables, importing/exporting, formulas, etc.)
• Technical expertise regarding data models, database design development, data mining and related techniques.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Adept at queries, report writing, and presenting findings.
• Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues
• Possess strong critical thinking skilss, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions
• Be comfortable managing upward, including being a proactive communicator and asking for help when needed
• Have confidence and be able to establish valuable relationships with others
• Must be able to prioritize key tasks and have a strong sense of ownership over your work
• Be active in seeking out ways to continuously improve yourself and gain new knowledge

We'll also need you to:

• Be able to travel up to 25%

Work Environment:

This position primarily works in the company office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.