Senior Business Risk Program Manager - Issue Management (Remote)

This is a remote role that may be hired in several markets across the United States.

As a first line of defense risk professional, this position is responsible for the support and execution of the Issue Management Program for Enterprise Technology & Operations in accordance with the Bank's Issue Management Standards. As a risk professional, engaging with the First Line Business Risk and Controls Advisors to drive effective risk mitigation and remediation strategies is required. This role serves as an effective communication channel between the First Line Risk Management Department, regulators, and FCB Business Units. The ability to influence cross-functionally without direct authority and serve as a mentor, may also be required.

• Business Risk & Controls Knowledge and Expertise - Maintains and utilizes a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.

• Risk Program Execution - Oversees the implementation and maintenance of the BU's risk management framework. Directs the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Monitors the status of effectiveness of issue remediation efforts, providing regular metric-focused and thematic updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.

• Regulatory Engagement - Participates in regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission. Monitors regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.

• Risk Governance & Reporting - Develop and maintain risk reporting frameworks, dashboards, and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepare regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes. Monitor the effectiveness of risk reporting processes and tools, identifying areas of optimization. Facilitate governance (i.e. Forums) and communication routines with the BU team to ensure appropriate distribution of risk program related information.

Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study: Finance or Risk Management

License or Certification Type: CRCM, PMP, CERP, CAMS - preferred

Preferred Qualifications:

• Previous experience in
  • Issue Management
  • Issue Validation
  • Issue mitigation and remediation
• RCSA framework
• Controls
• Large Financial Institution Experience
• Knowledge of risk techniques, practices, and control frameworks,
• Knowledge of various banking and government regulatory requirements and processes,
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk,
• Ability to work effectively with associates, senior management, and various committees

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $125,217 and $192,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#LI-JM1