Systems Engineer III (Remote - NC, SC, NJ, FL, PA, GA, MI, TX)

This is a remote role that may only be hired in the following locations: NC, SC, NJ, FL, PA, GA, MI, TX

The candidate will be responsible for overall engineering and support of production and non-production environments for all software between OS stack and business application, which includes vendor and in-house based applications and platforms. This is a senior-level position on FCB's Enterprise Systems Engineering Team.

Interaction with all layers of Infrastructure and Application Development teams is a necessity. Work will include project and operational tasks, with emphasis on coordination across teams.

• Engineering and architecting enterprise grade middleware solutions. Investigating root cause on all layers of the OSI model.

• Candidate should have experience in platform evaluation for performance and optimization, general troubleshooting and problem management skills, and ability to multi-task.

• Responsibilities includes engineering, troubleshooting production issues, performing root cause analysis after incidents, tuning, and security analysis.

• Ability to interface with off-shore team members for support of daily tasks and Train in required toolset to perform job functions.

• Follow existing organizational and team processes while always looking for improvements.

• Monitor infrastructure performance, anticipating and proactively responding to capacity, recovery, and business continuance issues.

• Closely adhere to FCB's Service Desk, Change Management, and Security policies and procedures.

• Provide off-hours support as needed.

• Vulnerability remediation to the middleware applications.

• Perform periodic Failover/DR testing and create plans.

• Becomes part of a large team spread across different geographical locations, working at different time zones.

Bachelor's Degree and 6 years of experience in Systems engineering and Systems programming OR High School Diploma or GED and 10 years of experience in Systems engineering and systems programming

Preferred Skill(s):

• Minimum 8+ years' experience in managing complex applications in IT environments, multi-server implementation.

• Validating installed application and providing multi-tier application support by using system engineering best practices.

• Familiar with middleware technologies and applications

• Solid knowledge of Windows and Linux operating systems.

• Experience utilizing PowerShell, Python or other scripting technologies to automate tasks
• Exposure to Configuration Management and automation (Puppet, Ansible, Teraform etc.)

• Basic networking, load balancing and micro segmentation knowledge for application engineering and troubleshooting.

• Experience with hosting platforms like IIS, Tomcat, WebLogic, WebSphere, JBoss

• Proficient operating in a VMware based infrastructure.

• Understanding and experience with Containerization technologies (Docker, Kubernetes, OpenShift, Rancher)

• Knowledge of Automated deployment using Azure DevOps, create CI/CD process architecture and engineering.

• Knowledge of Splunk and On-Boarding application onto Splunk.

• Solid understanding of Active Directory, Group Policy, and Windows Networking (DNS, DHCP).

• Experience working for financial services or banking organizations is a plus

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

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