Asset Protection Manager, Philadelphia

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Who is The GIANT Company?

The GIANT Company, based in Carlisle, Pa, serves millions of customers across Pennsylvania, Maryland, Virginia, and West Virginia in our nearly 200 stores. Since 1923, caring for our customers has launched us as a grocer of choice in the communities that we serve.

The GIANT Company's mission goes beyond the four walls of our stores, at the heart, our purpose is Connecting Families for a Better Future. We accomplish this by providing high-quality, sustainable products at an affordable price every day allowing for families to gather around the table each night. When families are strong, communities are strong. If communities are strong, this is how we change the world together.

Your responsibilities:

As an Asset Protection Manager at The GIANT Company, your mission is to safeguard the company's retail assets, including merchandise, money, and property, by investigating losses and leading asset protection efforts across assigned region. The Asset Protection Manager will oversee internal and external investigations, assist in implementing and communicating company safety and security procedures, and support shrink reduction initiatives. This role involves managing and mentoring the Asset Protection team, ensuring compliance with company policies, and collaborating with regional and store management to mitigate shrink and improve operational processes.

How You Will Make a Difference?

Asset Protection Leadership:

• Lead and manage the Asset Protection team, ensuring appropriate staffing, scheduling, and performance evaluations.

• Drive compliance with shrink reduction initiatives, coaching store teams on best practices.

• Collaborate with store and regional leadership to implement effective asset protection strategies.

• Represent the company professionally in legal settings.

Investigations and Surveillance:

• Conduct investigations into internal and external theft, fraud, and organized retail crime (ORC).

• Partner with corporate investigations and law enforcement agencies to support case resolution.

• Utilize surveillance and industry-standard interviewing techniques to gather evidence.

Store Compliance and Audits:

• Conduct store visits to assess asset protection performance, focusing on shrink, safety, and theft mitigation.

• Ensure compliance with asset protection policies, including proper signage and security measures.

• Execute corrective actions for identified compliance issues.

Inventory and Shrink Control:

• Oversee shrink performance for fresh and non-perishable inventory, coaching stores on shrink reduction strategies.

• Support proper inventory rotation, backroom organization, and stock level management.

• Leverage Production Planning, Computer Assisted Ordering, and Handheld Ordering to maintain optimal inventory levels, driving sales while minimizing shrink.

Crisis Management and Security:

• Develop and implement crisis response plans to handle security incidents effectively.

• Maintain readiness for emergency situations and provide training on security protocols.

• Ensure security equipment is properly installed and maintained across stores.

Training and Team Development:

• Recruit, hire, and train Asset Protection Associates, ensuring continuous skill development.

• Provide asset protection training to store and department managers.

• Foster a culture of accountability and security awareness across teams.

Reporting and Data Analysis:

• Analyze shrink-related data and reports to identify trends and opportunities for improvement.

• Ensure timely review and response to corporate reports and audits.

• Communicate findings and recommendations to regional and store leadership.

Vendor and Case Management:

• Manage relationships with security service providers, ensuring compliance with company standards.

• Oversee case management, ensure accurate documentation and timely resolution.

• Partner with vendors for security system maintenance and enhancements.

What makes you a great fit?

• Strong knowledge of asset protection, shrink reduction strategies, and safety protocols.

• Proven ability to lead and mentor teams with excellent interpersonal and communication skills.

• Experience in conducting investigations, surveillance, and evidence collection.

• Ability to collaborate effectively with law enforcement agencies and legal teams.

• Proficiency in industry-standard security and surveillance technologies.

• Strong problem-solving and decision-making abilities with keen attention to detail.

• Understanding of fresh and non-perishable inventory processes and their impact on shrink.

10 reasons why you should join The GIANT Company:

• Purpose-Driven Mission: Join a company dedicated to Connecting Families for a Better Future, where your work directly impacts the strength of families and communities.

• Inclusive and Diverse Workforce: We are committed to creating an inclusive environment where diverse voices are valued, and equitable opportunities are provided for all.

• Career Growth and Development: With opportunities for professional growth, mentorship, and leadership development, The GIANT Company supports your long-term career journey.

• Community Focus: Be part of a company that gives back to the communities it serves, making a meaningful difference beyond the store walls.

• Sustainability Commitment: Work for a company that prioritizes sustainability and responsible sourcing to ensure a better future for generations to come.

• Innovation and Leadership: We lead with innovation, constantly improving processes and products to deliver exceptional customer experiences.

• Comprehensive Benefits: Enjoy competitive compensation and a robust benefits package designed to support your physical, mental, and financial well-being.

• Employee Empowerment: At The GIANT Company, you're encouraged to bring your ideas to the table and make a real impact on the business and its customers.

• Long-Standing Reputation: Join a trusted brand that has been a staple in the community for over 100 years, known for its dedication to customer care and quality service.

What are the details?

• Travel: Must be able to travel extensively within the assigned region and elsewhere are needed.

• Schedule: Flexibility to work evenings, weekends, and holidays as necessary.

• Reporting: The Asset Protection Manager reports to the Director of Asset Protection.

• Position Posting Length: The position posting will be live for 2 weeks after the posting date listed at the top of this page.

We would love to have you become a part of The GIANT Company and join us on our journey to change the world! Apply today!

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.