NAMS Passenger Screening Agent (Female)

ABOUT THE COMPANY

Northern Air Maintenance Services (NAMS) is an FAA Certified 14 CFR Part 145 Repair Station headquartered in Anchorage, Alaska. We are the sole maintenance provider for ConocoPhillips' fleet of three DHC-8-400 (Q400) aircraft. In addition to maintenance services, NAMS handles ground operations, inventory control, and passenger screening for all flights between Anchorage, Kuparuk, and Alpine. With over 70 dedicated employees, we also provide contract maintenance for two DHC-6-300/400 Twin Otters and one CASA 212-300 aircraft based in Alpine, AK.

BENEFITS

• Comprehensive insurance programs including medical, dental, and vision.
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
• Employee discounts with major retailers

POSITION SUMMARY:

The Passenger Screening Agent is responsible for providing passenger and baggage screening for all ConocoPhillips flights departing from Anchorage, Alaska. The NAMS Passenger Screening Agent must provide customer service to passengers, security, protection of air travelers, airports, and aircraft in a courteous and professional manner.

This vacancy requires the successful applicant to conduct passenger and baggage screening using pat-downs and hand wands.

RESPONSIBILITIES:

• Screen all passengers and their accessible property as per ConocoPhillips security program.
• Operate screening equipment to identify dangerous objects in baggage, cargo, and on passengers; and prevent those objects from being transported onto ConocoPhillips aircraft.
• Perform searches to include hand wands and pat down searches.
• Know how to immediately contact the GSC, when necessary.
• Knowledgeable of the procedures in chapter (Chapter 13) ConocoPhillips' LSP and the Persons & Accessible Property Screening Procedures.
• Knowledgeable in all applicable TSA, Company, and Customer rules, regulations, policies, and procedures
• Communicate and coordinate effectively between ALO Department, the ticket counter, operations, flight crew and flight attendants.
• Sort baggage using baggage carts and baggage tugs.
• Assist Passenger Ramp Agents as needed.
• Remains current on x-ray training to maintain or exceed customer's baseline standard.
• Must be able to maintain all screening locations as secured where screening is performed.
• Must maintain focus and awareness while working in a high noise, stressful environment.
• Other duties as assigned

QUALIFICATONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School Diploma or general education degree.
• Experience in the aviation industry preferred.
• Previous customer service experience preferred
• Previous security experience recommended.

LANGUAGE SKILLS:

• Must be able to read, write, speak and comprehend the English language.

OTHER POSITION REQUIREMENTS

• Must have valid driver's license.
• Must be at least 18 years of age.
• Must be able to pass initial security tests and recurrent testing as required.
• Must be highly organized and be able to follow written and verbal instructions.
• Must have computer skills including Microsoft Word, Office and Excel.
• Must be able to work unsupervised
• Must be flexible on work shifts and schedules.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work is classified as "heavy" with regards to the physical demands.
• Lifting requirements: Passenger luggage weighing up to 50-70 pounds per item.
• Climbing may be required up and down low air stairs.
• Stooping is necessary for handling luggage.
• Reaching to move luggage and deal with paper processing.
• Talking is required at least 75% of the day; use of talking on the phone at least 25% of the day. Reciprocal communication is required at least 75% of the day.
• Good vision is required to operate x-ray machines, process paperwork, input data, and verify identifications.
• Must be able to pass a vision test.
• Good hearing is required to communicate on the phone, with coworkers and passengers.

Equal Opportunity Employer: Northern Air Maintenance Services is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. We are committed to providing employment opportunities and benefits without discrimination based on disability.