Facilities Data & Work Task Manager

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

Our Facilities Data & Work Task Manager is responsible for managing the Work Task process within the Real Property Management System (RPMS). Key duties include being a liaison between government leadership and the identified building managers. This person ensures data quality standards are established and maintained and communicates with government or contracted maintenance technicians to verify task status is accurately reflected within RPMS.

Responsibilities

• Serve as the primary point of contact for ICE staff regarding the status of Work Tasks and provide updates as necessary.
• Act as a liaison between ICE and the maintenance contractor to ensure clear communication and efficient completion of tasks.
• Manage and coordinate computer operations activity to ensure rapid, accurate, and efficient operation of organization's computer system.
• Plan and develop policies and procedures for carrying out operations.
• Devise systems capability that reflects the highest state of technical sophistication consistent with the government's needs and budget.
• Meet with team to discuss progress of work, resolve problems, and ensure that standards for quality and quantity of work are met.
• Review daily logs and reports to detect recurring slowdowns or errors.
• Coordinate with building managers to collect Work Task requirements, ensuring that all tasks are properly defined.
• Assist with the prioritization of Work Tasks based on published guidance, ensuring that the most critical tasks are prioritized.
• Manage the Work Task dashboard, ensuring all data is accurately recorded and tasks are tracked in the system.
• Ensure organization makes maximum use of the system by training the principal users.
• Meets with data processing managers to determine impact of proposed changes in operations and service to users.
• Oversee the quality control of all Work Tasks, ensuring that data is accurate and up-to-date.
• Provide both scheduled and ad-hoc reporting from the system to facilitate operational decisions and improvements.
• Manage the closeout process for all Work Tasks, ensuring proper documentation is received and overall completion.
• Provide subject matter expertise as it relates to facility Work Task management, offering insights and recommendations to enhance efficiency.

Required Skills and Experience

• 5 years of experience managing Integrated Workplace Management Systems (IWMS) and 5+ years TRIRIGA experience.
• 5 years of experience with operations and maintenance, corrective maintenance, and facility management using TRIRIGA/MAXIMO.
• 3+ years of experience using dashboards to track key performance indicators.
• 3+ years of experience building and maintaining training material.
• A working knowledge of data exchange or API processes used to migrate data.
• Strong communication skills in virtual and in-person environments.
• The ability to read, write, speak, and understand English.
• Ability to work effectively remotely in cross-functional teams.
• Ability to meet deadlines and produce quality work.
• Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint.

Education

Bachelor's Degree

Clearance Requirements

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location: United States - Remote

• Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
• If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site.
• If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements.

Compensation

The salary range for this position is $90,000 - $120,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity.In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/

Pantheon Data Important Information

All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster