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Business Services Specialist II (Manheim)

Cox
parental leave, paid time off, paid holidays, sick time, flex time, 401(k)
United States, California, Fresno
Feb 20, 2025
This position works with the Office Supervisor/Manager supporting the general office function of the Auction, ensuring accuracy and completeness of all sales paperwork and documents, and assists customers with problems that may arise in the sales process.

What's In It for You?

Here's a sneak peek at the benefits you could experience as a Cox employee:

  • A competitive salary.
  • Exceptional work-life balance and flexible time-off policies.
  • Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
  • Generous 401(k) retirement plans a company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.


Check out all our benefits.

What You'll Do:

  • Daily Deposits and print all seller payments.
  • Receive and distribute all incoming mail.
  • Process, work up, and mail out titles.
  • Respond to customer inquiries and resolve any problems that may occur in the sales process.
  • Provide accurate and friendly service to dealers and interact with other departments as necessary to resolve customer problems.
  • Monitor DMV laws, stay up-to-date on new regulations and ensure conformity with DMV regulations.
  • Assist with resolving title issues.
  • Maintain and communicate inventory and ordering of office supplies.
  • May help with other duties, assist vendors, and answer questions regarding procedures and services, etc.
  • Set an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
  • Follow company policies and procedures related to employee and customer conduct.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
  • Work in cooperation and support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by manager.


Who You Are:

  • A high school diploma or GED and 3 years of related work experience (automotive or , or equivalent combination of education and work-related experience.
  • Strong communication and interaction skills required.
  • Good computer and software knowledge, including AS400 essential.
  • Must be well-organized, thorough, and attentive to details.
  • Must be a self-starter able to work problems through to successful completion.
  • Must be team-oriented, pleasant, and professional. Must be willing to work closely with others, often under tight time constraints.
  • Working knowledge of multi-state title & DMV requirements.
  • Ability to sit or stand for prolonged periods of time.
  • Vision abilities required include close, distance, color, and depth perception.


MCCOX

USD 17.79 - 26.63 per hour

Compensation:

Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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