New

Financial Aid Counselor

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Feb 20, 2025
Title: Financial Aid Counselor Employee Classification: Financial Aid Counselor Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Financial Aid & Schol-Gen Department: UNT-Financial Aid-164860 Job Location: Denton Salary: $40,000.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT's enrollment success. Position Overview This position supports document management operations within the Financial Aid office, managing multiple tasks in a fast-paced environment. The role requires adaptability to ongoing changes and challenges. The Financial Aid Counselor will take ownership of specialized tasks and projects, utilizing and maintaining various application software systems to ensure smooth office operations. Minimum Qualifications Associate's Degree and two years' of office administration experience; or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities Proficient in Microsoft Office Suite. Strong problem-solving skills with the ability to multitask and stay organized in a fast-paced, collaborative environment. Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse audiences. Preferred Qualifications None Required License/Registration/Certifications None Job Duties: Lead FAS Document Management team, overseeing data reporting and document processing in Perceptive Content. Manage imaging processes, including batching, scanning, and linking documents in Perceptive Content and PeopleSoft. Implement and troubleshoot new workflows to improve FAS processes, collaborating with Imaging Services for system updates. Advise on Perceptive Content-related inquiries and route complex issues as needed. Train work-study students and full-time staff on document management processes, including Perceptive Content tutorials. Update EIS checklists for document intake to support FAS operations and customer service. Ensure compliance with university policies and serve as backup to the supervisor when assigned. Work Schedule: Monday through Friday, 8-5pm, with occasional nights/weekends. Driving University Vehicle: No Security Sensitive: This is a Security Sensitive Position. Special Instructions: Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.